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Jamie Germaney Email & Phone Number

Customer Service Representative at Bromford
Location: Wolverhampton, England, United Kingdom 6 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Service Representative
Location
Wolverhampton, England, United Kingdom
Company size

Who is Jamie Germaney? Overview

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Quick answer

Jamie Germaney is listed as Customer Service Representative at Bromford, a company with 884 employees, based in Wolverhampton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jamie Germaney.

Jamie Germaney previously worked as Commercial Complaints Manager at Lloyds Banking Group and Client Relations Specialist at The Ip Warehouse Ltd. Jamie Germaney holds Bachelor'S Degree, Psychology from University Of Birmingham.

Company email context

Email format at Bromford

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Bromford

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Profile bio

About Jamie Germaney

Experienced Commercial Banking Professional | Complaints Resolution Specialist | Customer Relationship Management | Continuous Improvement AdvocateI am a seasoned commercial banking professional with a proven track record of delivering exceptional service and resolving complex issues for clients. With nearly a decade of experience in customer-facing roles and five years in banking administration, I have developed a deep understanding of client needs and stakeholder management. Currently serving as a Commercial Banking Complaint Manager at Lloyd’s Banking Group, I specialize in resolving intricate client issues and retaining valuable relationships through bespoke solutions and adherence to regulatory standards. Recognized by senior leadership for my exemplary work ethic and contributions to process optimization initiatives, I am committed to delivering results and driving continuous improvement.Key Skills:- Bespoke Client Servicing- Complaint/Conflict Resolution- Continuous Improvement (LEAN)- Customer Retention- Effective Multi-tasking- Excellent Communication Skills (Written and Verbal)- Feedback and Training- GDPR Compliance- IT Skills: Data Management, Office 365, Presentations, Basic HTML/CSS Coding- Organization/Task Prioritization- Problem Solving- Self-Motivation- Teamwork/BuildingExperience:- Lloyd’s Banking Group: Customer Service Adviser, Commercial Client Services Adviser- The IP Warehouse: Client RelationsEducation:- Pyschology Bsc (UoB)- A-Levels: Psychology, English Language and Literature, Modern History- BTEC Statistical Problem Solving Using Software (Distinction*)- CAFM Udemy Course (In Progress)- GCSEs (including Maths, English, and Science)Communication:As evidenced by my extensive experience, I excel in communication with stakeholders at all levels, ensuring clarity, empathy, and effectiveness in every interaction. Whether resolving client complaints or providing feedback and training to colleagues, I prioritize clear and impactful communication to drive positive outcomes.

Current workplace

Jamie Germaney's current company

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Bromford
Bromford
Customer Service Representative
sandwell, sandwell, united kingdom
Website
Employees
884
AeroLeads page
6 roles · 12 years

Jamie Germaney work experience

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Customer Service Representative

Current

Wolverhampton, England, United Kingdom

As a dedicated Customer Service Representative at Bromford, I specialise in providing exceptional support to residents and ensuring smooth communication between tenants and the housing team. My role involves addressing inquiries, resolving issues, and offering practical solutions to enhance tenant satisfaction. I excel in managing a high volume of calls.

Jun 2024 - Present

Commercial Complaints Manager

Wolverhampton, England, United Kingdom

  • 4/06/2019 – 30/03/2020Customer Service Adviser
  • Lloyds Banking GroupServicing every client need fast and efficiently ensuring that communication is clear and tasks are completed exactly as requested. Resolving complaints first hand coming to fair outcomes as.
  • Lloyds Banking GroupProviding complex and bespoke servicing to Commercial Banking clients to meet their every need by coordinating cross-functionally across the bank. Using exceptional written and verbal communication.
  • Lloyds Banking GroupResolving complex issues for clients and retaining clients via bespoke resolutions and assessment/award of compensation in line with regulators such as the FCA, PRA, etc., ensuring all legal needs.
Jun 2019 - Apr 2024

Client Relations Specialist

United Kingdom

Installing IT software and hardware, conducting client training and onboarding and ensuring they have everything they need at set-up/ lifetime servicing.

Feb 2023 - Aug 2023

Exclusive Hospitality Assistant

United Kingdom

1. Welcoming and greeting distinguished guests attending events such as Cheltenham and other prestigious horse racing events hosted at Michelin star restaurants like Chez Roux.2. Assisting in the preparation and setup of dining areas, ensuring tables are impeccably set and decorated to meet the standards of a Michelin-starred establishment.3. Providing.

2017 - 2018 ~1 yr

Sainsburys Online Shopper

Wolverhampton, England, United Kingdom

2016 - 2017 ~1 yr

Sales Associate

Birmingham, England, United Kingdom

- Engage with customers in a friendly and approachable manner, providing personalized assistance and expert product knowledge to meet their needs and preferences.- Actively contribute to achieving sales targets and KPIs through effective product promotion, cross-selling, and upselling techniques.- Maintain immaculate visual merchandising standards within.

2014 - 2016 ~2 yrs
Team & coworkers

Colleagues at Bromford

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2 education records

Jamie Germaney education

FAQ

Frequently asked questions about Jamie Germaney

Quick answers generated from the profile data available on this page.

What company does Jamie Germaney work for?

Jamie Germaney works for Bromford.

What is Jamie Germaney's role at Bromford?

Jamie Germaney is listed as Customer Service Representative at Bromford.

Where is Jamie Germaney based?

Jamie Germaney is based in Wolverhampton, England, United Kingdom while working with Bromford.

What companies has Jamie Germaney worked for?

Jamie Germaney has worked for Bromford, Lloyds Banking Group, The Ip Warehouse Ltd, Tcs Recruitment Uk, and Sainsbury'S.

Who are Jamie Germaney's colleagues at Bromford?

Jamie Germaney's colleagues at Bromford include Katie Edwards, Oliver Atkinson (Aifsm), Catherine Ashley, Andrea French, and Connor Williams Bsc (Hons).

How can I contact Jamie Germaney?

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What schools did Jamie Germaney attend?

Jamie Germaney holds Bachelor'S Degree, Psychology from University Of Birmingham.

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