Jamie Koster Email & Phone Number
Who is Jamie Koster? Overview
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Jamie Koster is listed as Associate Customer Success Manager at Hoxhunt, a with 214 employees, based in Greater Minneapolis-St. Paul Area, United States. AeroLeads shows a matched LinkedIn profile for Jamie Koster.
Jamie Koster previously worked as Senior Customer Success Representative-Training at Kipsu and Customer Success Onboarding Representative at Kipsu. Jamie Koster holds Master’S Degree, Elementary Education And Teaching from Minnesota State University, Mankato.
Email format at Hoxhunt
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About Jamie Koster
Hi, I'm Jamie, a customer success professional with a robust background in onboarding, training, and account management within the hospitality industry. My career journey has taken me from the classroom to corporate, allowing me to bring a unique perspective and skill set to every role I undertake.
Jamie Koster's current company
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Jamie Koster work experience
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Senior Customer Success Representative-Training
Current
Customer Success Onboarding Representative
My primary duties include onboarding new customers and providing training on Kipsu’s hotel guest software application. -Manage quarterly average of 200 hotel property accounts in all major brands (Hilton, Marriott, IHG) in the global hospitality industry. Customer mix is 90% international and 10% domestic. -Maintain and build relationships with customers and technology users, providing exceptional customer service and efficient deliverables that translates into customer success KPIs and account retention-Analyze business summaries, reports, dashboard recaps to obtain necessary data on low utilization accounts to re-engage and re-onboard them improving productivity-Develop, record and deploy training materials and operational workflow aids to 1000+ properties; host video calls and webinars, and onsite visits to ensure the successful performance of software users-Create and improve operations process for users inquiries, improving user experience through email, CRM platforms including SalesForce, Salesloft Jira, Zendesk and Sequel Pro-Facilitate formal engagement and communication between customers, service providers, and internal departments-Execute integration of WhatsApp as the primary digital messaging channel for international accounts by working closely with Twilio, the third-party implementation provider for META. Skills: · Customer Satisfaction · Customer Experience Management · Customer Experience · Communication · CSRs · Customer Support · Asana · SequelPro · Gmelius · Google App Engine · Salesforce · Salesloft · Jira · Twilio · Zendesk · Software as a Service (SaaS) · Account Management · Corporate Communications · Onboarding
Secretary
Current
Educator
-3rd and 4th Grade Teacher at Normandale Hills Elementary-Multi-age classroom teaching experience-Bachelors and Masters Degree in Elementary Education with an emphasis on Math and STEM.Skills: · Gsuite · Infinite Campus · Tableu · Seesaw ·
Colleagues at Hoxhunt
Other employees you can reach at hoxhunt.com. View company contacts for 214 employees →
Patrick Brown
Colleague at HoxhuntDowners Grove, Illinois, United States
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Sebastian Paul
Colleague at HoxhuntHelsinki, Uusimaa, Finland
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Tomas Kukk
Colleague at HoxhuntHelsinki, Uusimaa, Finland
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Katie Papke
Colleague at HoxhuntMinneapolis, Minnesota, United States
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Tatu Maunu
Colleague at HoxhuntHelsinki Metropolitan Area, Finland
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Anjali Rajashekar
Colleague at HoxhuntMclean, Virginia, United States
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Paige Kahle
Colleague at HoxhuntGreater Minneapolis-St. Paul Area, United States
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Farhan Mushtaq
Colleague at HoxhuntHelsinki, Uusimaa, Finland
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Daniel Nyström
Colleague at HoxhuntFinland
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Lea Eichinger
Colleague at HoxhuntLongton, England, United Kingdom
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Jamie Koster education
Master’S Degree, Elementary Education And Teaching
Bachelor'S Degree, Elementary Education And Teaching
Frequently asked questions about Jamie Koster
Quick answers generated from the profile data available on this page.
What company does Jamie Koster work for?
Jamie Koster works for Hoxhunt.
What is Jamie Koster's role at Hoxhunt?
Jamie Koster is listed as Associate Customer Success Manager at Hoxhunt.
Where is Jamie Koster based?
Jamie Koster is based in Greater Minneapolis-St. Paul Area, United States while working with Hoxhunt.
What companies has Jamie Koster worked for?
Jamie Koster has worked for Hoxhunt, Kipsu, The Michelle Young Foundation, and Bloomington Public Schools.
Who are Jamie Koster's colleagues at Hoxhunt?
Jamie Koster's colleagues at Hoxhunt include Patrick Brown, Sebastian Paul, Tomas Kukk, Katie Papke, and Tatu Maunu.
How can I contact Jamie Koster?
You can use AeroLeads to view verified contact signals for Jamie Koster at Hoxhunt, including work email, phone, and LinkedIn data when available.
What schools did Jamie Koster attend?
Jamie Koster holds Master’S Degree, Elementary Education And Teaching from Minnesota State University, Mankato.
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