Jamie Munoz work email
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Jamie Munoz personal email
Jamie Munoz is a Operations Lead at flexdrive.
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Operations LeadFlexdrive Nov 2022 - PresentHouston, Texas, United States- Manage a team to meet weekly goals - Manage a fleet of vehicles and foster communication between myself and service vendors to reach metrics
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Senio Bilingual Operation AssociateLyft / Flexdrive Aug 2019 - Nov 2022-Support three discrete lines of Business across the two largest markets in the region. This requires operational excellence over two distributed fleets totaling 1K vehicles and servicing a growing driver community of 31K.-Curate and analyze data from three discrete lines of business and synthesize it into actionable insights and business plans for cross-functional partners.- Co-architect of Lyft Mobile service launch in Houston’s legacy market. Subsequently chosen to act as - - SME for new market launches across the Company.- Recognized as a leader in customer success with consistent region-leading NPS and CSAT scores - Selected as a leader in team development with onboarding and training ownership for new hires.Extensive experience with multiple support platforms including but not limited to Jira, Zendesk, Slack, and the Enterprise Google suite.
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Document ReviewerTransperfect Sep 2018 - Aug 2019Houston, Texas Area -
Team LeadTransperfect Aug 2018 - May 2019Houston, Texas Area- Led a team of about 20 people to perform quality control in one of the largest cities supporting and verifying an average of 80-100 documents daily for companies such as Schwab, NOV, and Pfizer. - Audited all submissions from the team for accuracy and efficacy driving a 97.4% Compliance score- Selected to support other sites nationwide due to the accuracy and speed of my workflow
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Document ReviewerEpiq Jul 2018 - Sep 2018Analyzed complex legal documents including emails, contracts, spreadsheets, and other financial documents and determined which issues applied to each document, and coded the documents accordingly -
InternNational Partnership For Action To End Health Disparities Jun 2018 - Aug 2018Washington D.C. Metro AreaI researched content and produced social media postings referencing Health Care in the region within the U.S. I was assigned to.
Jamie Munoz Education Details
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Media Production
Frequently Asked Questions about Jamie Munoz
What company does Jamie Munoz work for?
Jamie Munoz works for Flexdrive
What is Jamie Munoz's role at the current company?
Jamie Munoz's current role is Operations Lead.
What is Jamie Munoz's email address?
Jamie Munoz's email address is jm****@****yft.com
What schools did Jamie Munoz attend?
Jamie Munoz attended University Of Houston.
Who are Jamie Munoz's colleagues?
Jamie Munoz's colleagues are Babajide Jinadu, Brandon Wilcher, Patrick Skellington, Kara Tuthill, Darren Jasper-Batson, Elissa Trujillo, Jessica Boger.
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Jamie Munoz
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