Jamie Nickisson Email & Phone Number

Manchester, England, United Kingdom

Manchester, England, United Kingdom

Manchester, England, United Kingdom

● Responsible for remote health monitoring of customer’s machinery through the use of Grafana dashboards and other internal software, using machine events and sensor data to identify potential issues with machinery● Liaised with customers via email or the company helpline to fix minor problems and provide information to the customer upon request● Created and managed Salesforce cases when issues were identified, adding contextual information & visualisations to guide case development & resolution● Used SQL queries to retrieve data from Snowflake (Data Warehouse) to analyse in Python and other tools● Created visualisations from data to aid our team in their investigations, and to demonstrate an issues effect on machine productivity

Manchester Area, United Kingdom

● During my studies I worked as a personal assistant for an individual with autism spectrum disorder, where I planned days of activities to stimulate and educate them● Scheduled activities based upon estimated duration and travel time between destinations to use time as efficiently as possible● Paid attention to their needs, in particular assessing body language whilst in public and acted accordingly to mitigate any discomfort

Data Analytics, Pass

● Completed an 11 week intense bootcamp which taught me a combination of soft and technical skills essential for success in tech ●.

Bachelor Of Science - Bs, Computer Science, First Class With Honors

Studied key concepts in modern computing, ranging from data structures and programming through to network security and artificial.