Jamie Patnode Email & Phone Number

Seattle, Washington, United States

Bellevue, Washington

As Director of Human Resources for the Master Builders Association of King and Snohomish Counties, I played a pivotal role in driving the organization's vision of creating an exceptional workplace where employees thrive both professionally and personally.Partnered with senior leadership to align HR strategies with organizational goals, focusing on hiring, retention, and overall team satisfaction.Led the development and implementation of HR policies, processes, and training programs to support organizational objectives and drive continuous improvement.Administered comprehensive HR programs including compensation, benefits, leave, performance management, disciplinary matters, and employee recognition initiatives.Ensured compliance with federal, state, and local employment laws, regularly reviewing and updating policies to maintain adherence to regulatory standards.Stayed up-to-date with HR trends, best practices, and regulatory changes, proactively communicating and applying new knowledge to enhance HR operations.Advocated for ongoing professional development and certification opportunities to support team growth and personal career progression.

Everett, Wa

• Led HR efforts during the acquisition of Renu Medical by Arjo, ensuring alignment with new company goals.• Developed and implemented performance management systems to address employee relations issues.• Implemented a new payroll system, reducing processing time and integrating HR industry trends.

Renton

In this role, I oversaw all employee recruitment, retention, benefit administration, LOA, performance management, and training functions. I also liaised between executive leadership and employees in areas including benefits, recruitment, payroll, and training. During my tenure, I created targeted coaching, counseling, and performance improvement opportunities. I also developed staff training, employee development, and reward programs while completely overhauling the company’s onboarding process, among other key work.

Olympia

In this role, I created, implemented, led, and continuously improved company HR strategies and programs. This included overseeing all staff recruitment, onboarding, engagement, and retention initiatives while simultaneously managing payroll and accounts payable processes. I was a trusted resource for resolving internal issues and employee relations matters while also tracking benefit eligibility, advising the company’s CEO on HR strategy, and performing other critical HR functions.

Bellevue, Wa

• Provided personalized customer service by assisting clients with product inquiries, returns, and exchanges, ensuring a positive shopping experience.• Handled high-volume customer interactions during peak seasons, resolving concerns efficiently to maintain Nordstrom's exceptional service reputation.

Seattle Wa

• Managed patient inquiries, scheduled appointments, and handled insurance verification with a compassionate, patient-first approach.• Collaborated with medical teams to facilitate seamless communication and care coordination, enhancing patient satisfaction.• Ensured smooth operations in a fast-paced healthcare setting at Swedish Medical Center in Seattle, WA.

Olympia, Wa

• Led and motivated a team of baristas to ensure efficient shift operations and uphold Starbucks' high standards for customer service and product quality.• Managed opening and closing duties, including cash handling, inventory checks, and store cleanliness, to maintain readiness for the next shift.• Trained and onboarded new employees, providing guidance on Starbucks' procedures and fostering a positive work environment.

Bachelor Of Arts (B.A.), Sociology/ Communications

Activities and Societies: Sociology Club Sociology and Communications

Human Resource Management Certification, Human Resources Management And Services

Human Resource Management

Associate Of Arts (A.A.), General Studies

Associates in Arts Degree