Jamie Phelps

Jamie Phelps Email and Phone Number

Senior Business Intelligence Analyst @ ADM
Fort Mitchell, KY, US
Jamie Phelps's Location
Fort Mitchell, Kentucky, United States, United States
Jamie Phelps's Contact Details

Jamie Phelps personal email

n/a
About Jamie Phelps

Experienced technical leader with over fifteen years of IT software experience in Quality Assurance and Project Management, and Business Intelligence, with a Masters degree in Organizational Leadership. A proven track record of strategic vision, quick delivery, and demonstrated ability to inspire/mentor teams with a goal of maintaining industry quality standards. A strong leader with excellent communication skills motivated to work with a team that has rapidly changing priorities. Well versed in the areas of project life cycle methodology, strong data and analytics background with focus in leadership, and Quality.

Jamie Phelps's Current Company Details
ADM

Adm

View
Senior Business Intelligence Analyst
Fort Mitchell, KY, US
Website:
adm.com
Employees:
37028
Jamie Phelps Work Experience Details
  • Adm
    Senior Business Intelligence Analyst
    Adm
    Fort Mitchell, Ky, Us
  • Adm
    Business Intelligence Analyst
    Adm Nov 2021 - Present
    Erlanger, Kentucky, United States
  • Firstgroup America
    Project Manager Program Management Office
    Firstgroup America Jul 2019 - Dec 2021
  • Anthem, Inc.
    Technical Project Manager
    Anthem, Inc. Nov 2018 - Jul 2019
    Mason, Ohio
  • Fifth Third Bank
    Senior Project Manager
    Fifth Third Bank Apr 2013 - Nov 2018
    Responsible for managing full life cycle of moderately complex IT projects, including project planning, functionality and execution. Uses expertise and leadership skills to resolve project issues and ensure that project goals and requirements are met.
  • Fifth Third Bank
    Lead Qa & Software Tester
    Fifth Third Bank Jan 2011 - Apr 2013
    Managing multiple projects throughout the various stages of the project life cycle. Managing offshore and onsite testing resources. Communicating and working with business partners to drive the quality projects. Working with QA the group to create, improve, and communicate IT quality processes and procedures.
  • Psi Group/Cincinnati Insurance Companies
    Software Test Analyst
    Psi Group/Cincinnati Insurance Companies Oct 2005 - Jan 2011
    Perform the planning, design and execution of testing. Write test plans and developed and executed test cases and scenarios. Write, execute and maintain test cases based on business requirements and track them in Quality Center. Write and maintain automated scripts using Visual Basic codes in Quick Test Pro using SQL to run queries on the database. Compose automation scripts. Use manual and automated scripts to test the load capability of the software. Review and debug error log files. Negotiate through various back-end directories and execute batch processes. Initiated quality assurance strategies; which include improved testing procedures. Execute and validate test cases based upon the system requirements and identify and document defects when performing test execution.
  • Humana
    Service Operation Information Specialist
    Humana Jan 2005 - Oct 2005
    Provide technical support for Contact Center via phone and email. Identify, create and maintain Contact Center test case data Responsible for analyzing Contact Center test case results; documenting results, and communicating findings to the appropriate areas/owners. Resolve System Triage in a timely and effective manner by coordinating with the appropriate units.
  • Humana
    Customer Service Claims Specialist
    Humana Jan 2003 - Jan 2005
    Serve as a team lead for 20 employees. Receive incoming calls from policyholders and providers with concerns about policy issues. Research complicated and escalated issues. Follow up with leadership and policyholders.
  • Northgate/Champion Volkswagen
    Sales Associate
    Northgate/Champion Volkswagen Sep 2000 - Jan 2003
    Interact with customers and management in successfully performing all steps throughout the sales process. Conduct internet research for potential business sales. Sales follow up with previous and new customers.

Jamie Phelps Education Details

Frequently Asked Questions about Jamie Phelps

What company does Jamie Phelps work for?

Jamie Phelps works for Adm

What is Jamie Phelps's role at the current company?

Jamie Phelps's current role is Senior Business Intelligence Analyst.

What is Jamie Phelps's email address?

Jamie Phelps's email address is ja****@****oup.com

What schools did Jamie Phelps attend?

Jamie Phelps attended Mount St. Joseph University, University Of Cincinnati, University Of Cincinnati.

Who are Jamie Phelps's colleagues?

Jamie Phelps's colleagues are Darciele Polo, Alyssa L., Pat Hall, Emily Lacina, Aline Passos Rezende, Edimar Fernandes Santos, Fredy Rafael Perez Villar.

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