Jamie Smith Email & Phone Number

Kirkland, Washington

Scheduled consultations for new and existing clients. Managed calendars for small custom-design paper goods company. Entered, organized, and maintained client files via online system. Assured clients stayed on contract timelines and updated timelines as needed. Maintained regular contact with clients to facilitate accurate orders from start to finish. Calculated and placed weekly orders for stationery materials and other needs based on production calendar. Created content for forthcoming blog as requested. Ensured client satisfaction and happiness from start to finish, making revisions to orders as needed.

Missoula, Montana

Shot, edited, and uploaded photos of inventory for dealership website. Organized inventory sheets for sales team and management. Assisted marketing techs with various projects. Maintained showroom appearance. Supervised rental vehicle division. Trained replacement hire before my relocation out-of-state.

Missoula, Montana

Exercised unconditional service-oriented mindset to attract customers, enhance their shopping experiences, ensure repeat visits, and maintain long-term relationships. Greeted customers and assessed shopping needs. Served as extensive information source about store departments. Helped new customers navigate store following major store remodel. Reduced customer wait time and improve efficiency at cash register. Improved efficiency of receiving, processing, and placing new products during shipment while demonstrating time management to meet corporate-suggested time deadlines for completion. Merchandised new product in eye-catching displays. In charge of placement, organization of, and all aspects of inventory in back-of-house. Attracted new customers via promotions on store-specific Facebook page. Assisted with training of new employees. Key holder.

Coordinated pre-game events with intern team to ensure game-day operations, including promotions, on-field appearances, and scheduled fan activities followed itinerary by the minute.Managed school mascots’ presence during game day to ensure on-time appearance in corresponding stadium or on-court areas for participation in scheduled promotions. Escorted and communicated with mascots to ensure understanding of expectations and adherence to NCAA regulations.Directed student fan club: Encouraged repeated athletic event attendance through premium giveaways and promotional incentives at student entrance and engaged students through promotion participation.Recruited enthusiastic and willing participants for half-time and time-out games and promotions. Assured promotions of “Griz Vision” big screen in Washington-Grizzly Stadium were working and approved on-screen fan photos; billed fans for stadium shout-outs and filed season requests.Collected fan feedback on improvement of UM’s “game day” experiences. Represented athletic department during game days and events with positivity and professionalism, including “Great Griz Encounter,” community and football team interaction event.Responded to nationwide fan requests via mail and email. Negotiated with local businesses for promotional favors.Executed administrative tasks and errands as needed.

The University Of Montana - Missoula

Responsible for informing potential members of honor society background, requirements, application process, and deadlines. Served as contact for any and all questions related to history of Mortar Board and application requirements. Arranged information sessions and orientation. Facilitated application drop-off and arranged guidelines for application review. Maintained strict confidentiality in reviewing applications and references.