Jamie Chen Email & Phone Number

Jacksonville, FL, US

• Leading client sessions, gathering /prioritizing requirements (user stories) & creating solution documentation.
• Configured data integration and automations including alerts & process builder to solution for business needs.
• Lead weekly sprint review meetings to review enhancements and prioritize sprint backlog.
• End user training documentation and workshops to ensure understanding and user adoption of customization.
• Automations including email templates, alerts, process builders & flows in order to properly solution for business needs.
• Salesforce Security - ongoing maintenance and structuring of roles/profiles/permission sets/sharing settings.

Australia

Oklahoma City, Oklahoma, United States

• Consistently exceeded 10% over monthly sales goals by generating loyal repeat clients with excellent service and utilizing CRM software to manage client’s projects ensuring on-time delivery.
• Increased revenue monthly by generating reports with CRM software to find business opportunities.
• Saved time for management by assisting in training multiple new employees.
• Chosen as a member of a special trade show committee to discover new opportunities, helped generate over 60 leads from the event to contribute to the revenue goal of $20,000.

Oklahoma City, Oklahoma, United States

• Implemented and utilized the studio’s CRM software and saved administrative time and increase efficiency.
• Trained and managed multiple employees that allowed the studio to take on more clients resulting in an increased revenue stream of 30% for the studio.
• Designed and maintained the studio’s website and marketing needs generating 500+ leads.
• Conducted sales meetings and Increased the studio’s revenue by 25% by creating a meeting format that built client relationships and trust.
• Photographed 650+ weddings and corporate events, over 100 portrait sessions, and 45+ commercial shoots.
• Worked with many difficult brides and mother-of-the-brides, all were completed successfully.

Oklahoma City, Oklahoma, United States

• Increased viewership by designing and maintaining the publication's website and social media content
• Generated more advertising revenue by designing all marketing material
• Conceptualized and manage all creative content for the publication resulting in increased viewership.
• Fostered trust with advertisers by effectively coordinating with advertisers for publication content needs resulting in additional advertisers
• Generated additional revenue by planning an annual wedding trade show production, including logistics and fashion show production

Salesforce Administrator

https://trailblazer.me/id/jcchen8780

Bachelor'S Degree, Management Information Systems, General

Salesforce

Clicked Salesforce Administrator and Analyst Team Sprint - Working with a team to discover business problems with personas and user.

Querying Microsoft Sql Server With Transact-Sql