• Gained promotion from General Assistant to Supervisor within 6 months of joining the company by demonstrating my leadership, organisational and time management skills.• Fully trained new staff in record timing during our busiest periods to assist the business running smoothly as possible on a day to day basis and cross trained members to be highly qualified in multiple departments to appease the company’s needs.• Responsible for supervising team members and delegating daily tasks to guarantee a high customer satisfaction level, while maintaining 14 cinema screens constantly in use with a capacity of up to 400 each throughout the day and also introducing the new Government Covid-19 hospitality duties to the team.• Resolved customer queries over the phone and on shop floor in a quick manner while also mitigating any customer complaints to minimise Managers assistance.• Obtained my CRB Certificate to gain access to restricted areas of the building in order to replenish stock when required to maximise sales and profits.

• I have taken on many additional responsibilities like working on Box Office, assisting management with hosting parties, stock deliveries and school film showings. • Helping supervisors with their duties on Concession and Usher departments while training new starters.• Performing my day to day duties to a high standard following procedure ensuring the best customer service is achieved and also delegating tasks to team members.

• Sold a few of instrumentals to upcoming UK music artists.• Pitched music to a range of clients for placement opportunities in TV, Movies and commercials.• Produced music in a range of genres like Hip-Hop, Trap, R&B, Reggaeton, Rock and Grime.• Specialised in using FL Studio and Native Instruments DAWs to compose my music.• Worked with artist to order exclusive digital artwork to promote my music on YouTube to help grow my channel and brand.• Recorded live beat making sessions for Instagram to display my craft and musicianship while also editing videos using Adobe After Effects.• Published instrumentals on all music platforms like Spotify, Apple Music, Tidal, etc.

• Produced the Leehom Wang Augmented Reality official companion app ‘My A.I. Date with Leehom Wang’ to promote the release of his new music album and ‘A.I. Love’ single while showcasing Apple’s iOS 11 ARkit. • Oversaw the team of Designers, Coders and Artist to produce the game engine for Thunderbirds Are Go game project. • Managed the production of a Tech demo for a new game proposal to a client.• Researched and designed the new Kuato website currently in development. • Organised the UI, Art and Animator teams to create the new Kuato Brand Logo Characters.• Created the official game trailers for The Famous Five and My A.I. Date with Leehom Wang for the App Store using Final Cut Pro.• Produced the internal company update videos showcasing projects in development for stakeholders. • Launched game updates for the Back Catalogue games such as Noddy Toy Detective, Dino Paint and Dino Flip. • Organised Sprint Planning, Stand Ups and assigning Jira tasks to team members.

• Responsible for the production and delivery of marketing campaigns for eSports events that support publishing partner game titles: Gears of War 4, Halo 5, Rocket League, Call of Duty: Infinite Warfare, Dota 2, CS:GO, Rainbow Six Siege, Splatoon, Call of Duty: Black Ops III, PES 2016, FIFA 16 and Vain Glory.• Developed a tool for the marketing department to organise the campaign activities for events.• Created the website and Facebook event pages and liaised with 3rd party promoters to sell spectator tickets to the Gfinity Arena.• Provided the written copy for event pages and customer emails.• Managed and created user segments in Mailchimp for targeted campaigns.• Researched social channels for paid campaigns on Twitter.• Coordinated marketing tactics for the Production, League Ops and Events teams.• Worked with clients to coordinate marketing campaigns and news announcements.• Wrote the creative briefs for promotional videos being published on Gfinity social channels.• Engaged with game specific communities to promote events to a wider audience.• Ran competitions on Gfinity.net and social channels to increase user registrations.• Managed the customer service queries on Facebook and liaised with the Admin teams to resolve issues.• Conducted research surveys with the Gfinity user base to improve the user experience.• Contributed to social posts on Twitter and Facebook and engaged with the community.• Ran the successful marketing campaign to launch the Gfinity Tournament Builder App on Xbox One, while introducing the agile methodology to the marketing team.

• Managing one of the three main content channels key to Miniclip.com's content strategy.• Working with both internal and external game developers to deliver a range of high quality mid-core games.• Coordinated special promotions to maximise exposure and marketing of key 'games as a service' to the millions of Miniclip users. • Proposing and delivering new initiatives to expand Miniclip in new developing markets around the world.• Working with the Business Intelligence team to make decisions to achieve team KPI's and company goals.• Focussed on reporting and improving on our KPI targets for pageviews, micro-transaction and advertising revenue as well as driving mobile game downloads.

• Solely produced a handful of games from concept to delivery including fully featured multiplayer title World Soccer Forever which despite being delivered in the middle of the year ended up being a top 5 best performing game on Miniclip.com.• Investigating market trends and using competitor analysis to acquire the best game content for the website.• Managed my own network of independent developers from around the world to deliver and integrate their games in to the Miniclip ecosystem.• Managed the entire process of game delivery across all departments from Legal through to Finance, Community and Support to ensure every game had a smooth release which was on schedule, within budget and with maximum promotion.• Hosted Sprint Review meetings and tasked as deputy Scrum Master.

• Tested over 250 Flash, Unity, HTML5, Shockwave, Facebook, iOS and Android games for internal and external game developers improving the overall experience of each game.• Specialised in gameplay balancing and improving the users gaming experience.• Designed and introduced new game features to expand the lifespan of a game.• Responsible for creating game trackers to measure the user interaction and behaviour of players.• Initially proposed and designed the social features for 8 Ball Pool Multiplayer to appeal to a wider audience. The game now is now Miniclip’s most successful title and achieves 25 million page views per month as compared to the 7 million page views per month it was initially achieving.• Helped propose and redesign new in-house CMS tools to publish games onto the Miniclip website allowing the team to be 75% more efficient. • Building positive long term working relationships with many 3rd party developers to establish a guaranteed pipeline of future game projects.

• Managed team members by assigning day-to-day tasks for AAA projects like Toy Story 3 and Alice in Wonderland. • Coordinated with Producers, QA Team Leads, Localisation Producers, Localisation Vendor Team Leads (VMC), Certification, Functional and Localisation Testers to ensure the projects ran to schedule. • Assisted with budgeting and scheduling resources for QA Testing.• Successfully delivered box office movie game titles, Toy Story 3 and Alice in Wonderland to multiple territories across the globe within a tight deadline.

• Maintaining the DevTrack bug data base and provided report updates.• Designed localisation test plans for multiple SKU’s.• Vetted bugs to in-house developers and language testers from Testronics, Babel, CD Projekt, Porting House and VMC.• Delivered The Chronicles of Narnia: Prince Caspian on multiple formats for a range of languages.

• Developed Functional and Localisation testing, regression testing, back catalogue testing and PC Certification.• Writing test plans, alpha reports, updating game manuals, glossaries and updating GDDs.• Demonstrated the highly anticipated Turok game at a Disney Press Conference. • Worked on a range of AAA games like Pirates of The Caribbean, Pure, Turok, Club Penguin, Spectrobes: Origins, Split/Second and Epic Mickey.

• Worked on popular game titles like Gunstar Super Heroes, Football Manager 2006, Super Monkey Ball Adventure and Yakuza.• Gained a wide range of experience from working on a vast amount of titles on a range of formats.