I am the Service Desk Supervisor for ARMS Innovations Ltd. I have over 7 years’ experience handling many key aspects of administrative operations. I am highly skilled at problem solving and implementing solutions in order to enhance administrative functions. I have over 10 years’ experience working in a customer service role in both B2C and B2B business models covering many different sectors such as hospitality, retail, manufacturing and the lighting industry. I am a conscientious, approachable and friendly individual with a positive mindset and I have helped organisations to build good relationships with both customers and suppliers alike. I have a passion for growth and I am always seeking to develop new skills both inside and outside of my professional career. My interests include weight training, running, personal development, songwriting, music production and playing the guitar and bass.