Jamie Lambert Email & Phone Number

Livingston, Gb

Glasgow, Scotland, United Kingdom

As a Dell Acquisition team member I play a pivotal role in managing and growing our new business customer accounts. I will be the primary point of contact for our customers, responsible for understanding their unique needs, providing expert advice on Dell's products and services, and ensuring their satisfaction. My goal is to build a strong, lasting relationships with our clients and help them leverage technology to meet their business objectives.1. Account Management - Serve as the main point of contact for small business customers, understanding their needs and objectives. - Build and maintain strong, long-term relationships with clients.2. Product Knowledge - Develop a deep understanding of Dell's products and services. - Provide expert advice and recommendations to customers based on their specific requirements.3. Sales and Growth - Identify upsell and cross-sell opportunities to increase revenue and customer value. - Meet or exceed sales targets and quotas.4. Customer Support - Address customer inquiries, concerns, and issues in a timely and professional manner. - Ensure high levels of customer satisfaction and loyalty.5. Market Awareness - Stay updated on industry trends, competitors, and market conditions to better serve customers.

Scotland, United Kingdom

After working in sales since I was 18, I decided to start my own mobile car valeting business covering interior/exterior cleans, Paint & Scratch repair and pressure washing. Due to the money being made I have decided to give up the business and get back to a more secure job within a well established business.

Glasgow, United Kingdom

• Maintain quality revenue streams with multiple customers in the UK&Ireland GCCS business with a focus in the Manufacturing sector and primarily Utility companies.• Understand customer needs and requirements, established through relationship building with key contacts• Create a steady pipeline of qualified opportunities with a clear business plan to deliver growth objectives within account set and contributing to the overall business plan in each of the revenue areas: Hardware (Client & Enterprise); Software & Services.• Work in collaboration with assigned external account manager, solutions consultants and enterprise technologists to ensure that proposed solutions match customer business and technology needs whilst exceed their expectations• Source new sales opportunities through lead follow-up, outbound calling and marketing activities to generate activity, developing a trusted adviser relationship with key contacts• Close sales opportunities in Run Rate and Small Bids to support overall achievement of quotas in Revenue and Margin

Glasgow, United Kingdom

• As well as building business with existing customers, the scope of the role includes developing relationships with new clients and increasing additional lines of business.• Achieve targets by selling Dell's range of solutions using outbound calling, consultative and influencing selling techniques to create results for Dell, our distributors and our customers• Maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical specifications, quotations and tenders• Answer inbound emails and phone calls from internal and external customers• Work closely with outside sales representatives and distributors to acquire new opportunities• Dell provides a wide range of data center and desk top modernisation solutions, managed services, migration services along with a growing range of cloud delivered services.

Bathgate, West Lothian, United Kingdom

Redeem is a leading global provider of recycling and re-commerce solutions for mobile phones and other handheld electronic devices. My role as a Sales Executive within the company is to establish, develop and manage a trade customer database ensuring maximum sales and profits are achieved for the company. It also requires me to ensure that I am sticking within the agreed territory and markets while aiming to develop new and existing markets by expanding customer database with a commercially drive approach.My main responsibilities cover the following:-• Cold calling to develop and grow customer base• Effectively be able to interpret customer requirements/identify suitable products to meet the needs of the customer• To develop in-depth technical knowledge of products to ensure that I keep up to date with industry developments and new products within the marketplace• Maintain, monitor and produce management information, including regular reports to the Sales Manager and wider business upon request• Maintain and update systems/databases regularly including in house Bramble Database, ensuring that company processes and procedures are followed.• Develop working relationships with all business functions/departments to ensure that sales targets are met• Achieve sales targets and KPI’s in accordance• Aim to achieve key business objectives in accordance to business strategy• To carry out any other reasonable duties defined by the company to ensure business requirements/objectives are met.

Livingston

My role at Sky was a sales advisor within the retention department. This was a role where our department is the last line of maintaining a customer’s business as they have made a decision to leave Sky and cancel their subscription. My position was to understand fully the reason our customer wishes to terminate their service, handle any objections and use this information to help keep their business with Sky.We are empowered to make decisions by tailoring unique offers, discuss alternative packages and promoting new technology hardware to retain their business to ensure they are receiving the best multimedia experience that matches the customer’s value requirements.My other responsibilities cover the following:-• Product training is a part of everyday life, daily update of latest company promotions to add value to our customers• Customer Call Backs – Customer satisfaction follow up’s to ensure that their problem has been fixed and they are satisfied with the service they have received• On the Job Training, Mentoring of new team members

Livingston, United Kingdom

My role in Vodafone was a Sales Advisor within Vodafone’s Livingston store. It was a fast paced sales environment and situated within a busy shopping Centre. It’s all about connecting with the customer as first impressions count taking complex technical information and simplifying our store offerings into a discussion that’s easy to understand and convert to a sale. The job requires me to be a fast learner as our range of mobile products is evolving all the time with new mobile phones, tablets and service plans changing to give our customers best value in a competitive market place. My other responsibilities cover the following:-• Supporting the management team with staff training on new products and promotions• Merchandising of Vodafone’s promotions in line with Company guidelines• Handling new sales enquiries, promoting Vodafone’s range of products and contract plans to meet store and personal targets• Stock management control• Liaison with Supplier representatives• Customer service enquiries & escalation point

Livingston, Scotland

My role at Petroleum was one of the retail advisors promoting their range of menswear clothing and accessories. The role involved providing a high quality service assisting our customers with the selection and recommendation of men’s clothing. The job encompassed the following responsibilities:-• Stock Control• Merchandising the promotional offers• Handle payments / Customer returns / refunds• Window displays and dressing mannequins• Assisting Manager and Assistant Manager in there day to day back office duties