Jamie Lane Email & Phone Number

Statesville, Nc, Us

Charlotte Metro

Charlotte, North Carolina, United States

• Managed finances, billing, and budget for reproductive specialist clinic• Focused on new revenue sources and business financial growth• Handled marketing development strategies• Process improvement oversight

• Managed finances for: -4 wound care and hyperbaric clinics and 5 commercial rental properties -Mobile wound care group for Long Term Acute Care facilities in Midwest -Non-profit Organization (Interim Healthcare Foundation)• Oversight of practitioner team, HR, Analytics and Credentialing Department• Board member for WoundCentrics, a sister wound care company• Process improvement and Project Management of new fellowship training program for practitioners, financial reports and HR processes/policies• Lead auditor for all company legal documents and contracts, vendors and insurance renewals

• Managed daily operations of company, facility and a staff of 30-35• Managed HR functions including payroll, staffing, performance coaching and evaluations• Ensured program compliance with all federal, state and local regulations • Process improvement of HR Policies, marketing and fundraising

• Directly managed implementation of new campaigns into the Customer Based Marketing program for AT&T Wireless• Used process improvement expertise to update Implementation process and Billing spreadsheets• Responsible for monthly budget estimates/forecasts to large portfolio clients• Payroll management and analysis • Responsible for oversight of training in the Customer Based Marketing Program including mentoring of trainers• Managed a team of 35 to 40 customer care representatives in the Customer Based Marketing program• Involved in HR functions including coaching, disciplinary processes, TWC hearings, terminations• Retention Committee Member - aiding in projects focused on employee retention• Recognition Coordinator - event planning for groups of 700+ people including cookouts, holiday dinners, and company fairs