Email And Marketing Automation Specialist
Chicago, Il, Us
Led and managed all email marketing and marketing automation efforts. This includes creating and executing strategies to engage and retain customers, drive growth and conversions, automate workflows, and achieve business goals through targeted and personalized email communications.Manage, develop and execute email marketing campaigns including automated lifecycles, onboarding, acquisition, lead generation, and triggered campaigns. Responsible for QA testing and ensuring all emails follow brand guidelines, CAN-SPAM rules, and financial regulations. Collaborate with cross-functional teams in building email journeys - define campaign goals and objectives, target segments, email strategy, workflows, creative and KPI requirements. Develop and implement a/b test plans, optimization, and segmentation strategies for continuous email improvement. Track, analyze, and report email performance, providing insights and recommendations to product managers and stakeholders. Implemented and streamlined email design and development process, cutting down production time by 50% and reduced coding errors. Ensured email templates are compliant and on-brand. Develop, manage and execute customer journeys, automation processes, lead capture forms, and data list import/export within our marketing automation platform.Initiated and implemented a modular email design platform that significantly improved email design and development process, reducing development time by more than 75%, reduced coding errors, and delivered consistent on-brand email templates.Founded and led InspirASIAN, Alliant's Asian Employee Resource Group (ERG) to promote cultural awareness and assist Asian community's professional and personal growth.