Jamie L. Email & Phone Number

Perform deeply investigation, monitor and analyze logs and events, proactively identifying network traffic anomalies, potential threats and provide remediation strategies to clients.Triage customer requests, apply playbook driven solutions, initiate potential incident investigations through assignment to security engineers and may assist the engineers with use web-based resources to determine if a given event is potentially real, or more importantly that it is benign, and maintained a 100% accuracy rate in past calendar year.Collaborate with internal teams for any issues in customer environment and perform remediations.Integrate Cloud sensors with our environment such as Azure, AWS, OKTA, 0365 to receive logs.Shadow and reverse-shadow new hires and junior analysts for knowledge sharing.Work on internal projects and testing for new workflow and products.Successfully coordinated and carried out NIST-based evaluations and patching across a variety of IT infrastructure technologies, reducing vulnerability exposure by 50%.Achieved a 98% success rate and enhanced security posture by working together with clients to discover vulnerabilities.

Triaged different requests and questions from clients to different internal teams, completed tasks and solved issues in customer infrastructure.Performed investigation for events and alerts sent to customer, and provides remediations.Action and guide customers’ security needs.Security incident identification, detection, alerting and response.Troubleshoot any visibility and log source issues.

Cybersecurity Threat And Management, 4.0/4.0

Diploma, Automotive, 3.4

Bachelor'S Degree, Business Administration And Management, General