Jamie Lyon Email & Phone Number

Dennard, AR, US

Baton Rouge, Louisiana, US

In this role, I provided a wide range of consultation services for multiple VMware migration and deployment projects.

Plano, Texas, US

• In this role I was in charge of upgrading, maintaining always-on connection with cellular failover, & configuring POS security policies to PCI compliance of Cradlepoint routers for all 350+ restaurants.
• Technical Lead in the configuration, installation, and maintenance of over 500+ Cisco Meraki WIFI Ap's & Switches.
• Completely reconfigured 350+ Fortinet VPN tunnels and configured FortiGate Firewall to best practice standards in compliance with security policy.
• Assisted in test deployment of NCR Aloha POS System.
• Assisted the management of VMware ESXi 6.5, VCenter, Virtual Infrastructure of 100+ Servers, 150 TB Compellent SAN, Solarwinds Monitoring, Veeam Backup & offsite DR.

Stamford, Connecticut, US

• Formerly Alsbridge, Inc.Directed all aspects of Office 365 administration in a hybrid AD-Azure AD multi-domain environment, along with the management and administration Cisco Meraki Network, and deployment and.
• Saved $65,000 a year by archiving and shutting down legacy wiki migrating to SharePoint 2013.
• Consolidated 6 Data Centers to 3, saving 35% in hosting cost.
• Provided valuable support to RPA development through the design and management of Vsphere 6 virtual environment for Robotic Process Automation Testing across multi-platform and cloud-hosted environments.
• Implemented Fortinet Automated VPN solution for mobile workforce increasing management and Security.
• Obtained ISO 27001:2013 Certification.

San Diego, California, US

• Formerly Novatel WirelessI was in charge of all aspects of technical leadership for Microsoft Lync 2010 deployment and administration in five locations across the globe. In addition, I also provided assistance in.
• Earned distinction for registering a customer satisfaction rating of 95% or higher due to quick and accurate resolutions and 100% on-time delivery of assigned projects.
• Successfully facilitated VMware vSphere 5.0 upgrade and administration.
• Developed and implemented a new 130 VM DevNet which provided shared vital resources with redundancy, increased speed, and added functionality for three departments.
• Assisted Novatel IT Team with domain integration, and migration including Exchange, all corporate applications, and user laptops into a single mutually beneficial union of IT resources shared under Novatel.
• Full Infrastructure upgrade including datacenter virtualization and complete rewire of the datacenter.

Reston, Virginia, US

• I served as Helpdesk Administrator supporting 15 locations with over 3,500 users and 75,000 helpdesk requests including Tier III application and desktop support. Significant achievements include:
• Instrumental in developing infrastructure of over 100 servers while providing uninterrupted availability and operation for all information technology systems.
• Led the implementation of Disaster Recovery Plan for offsite VMware Virtual Center.
• Effectively maintained data security for 3,500 workstations and servers for all 15 locations using McAfee ePolicy Orchestrator antivirus protection software.

Baton Rouge, LA, US

In this role, I supervised the design and development of local area networks (LANs) and wide area networks (WANs) for voice, data, video, and wireless network services including RF site survey and interference analysis.

• Managed and coordinated network operation efforts, IT planning, security, and other technical areas.
• Provided quick and effective solutions for any Windows Server, Exchange, document management, or web service needs and issues.
• Developed and implemented SOP (Standard Operating Procedures) maintaining network performance, availability, and security.

Arlington, Virginia, US

Washington, DC, US

• Division Training Manager responsible for weekly training program for 40 personnel.
• Team Leader of 12 personnel responsible for the preventative maintenance of millions of dollars of equipment.

Computer Science

Computer Information Technology Administration And Management

Computer And Information Systems Security/Information Assurance