Outbound Development Specialist
Current•Maximize opportunities to increase customer relations, retention, and sales by making outreach calls to customers while performing account maintenance duties, as well as maintain customer relations. •Manage outreach programs, tracking documents and drive brand-building initiatives through the execution of marketing programs and promotions.• Keeps management informed by submitting activity and result reports, such as daily call reports, weekly work plans, and monthly and annual account base analyses.• Available to confidently answer questions, assist with difficult customer situations and generally be a role model for the Customer Care team and be accountable for all account management