Jamie Perkins Email & Phone Number

Irvine, California, United States

United States

Radiometer AmericaInside Sales Representative• Generate Medical Sales blood gas leads with for lab and point-of-care departments in competitive accounts • Qualifying Prospects new business opportunities or existing accounts • Maintain CRM database daily for key contact information, sales call activities and results.• Supporting 6 regions -Country wide.

Brea

Customer Service Representative II• Responsible for a high volume of calls ranging from requests for order information to pricing and accounts.• Processed orders using Cove for doctors, distributors, hospitals, clinics, WIC public health offices and blood banks received via EDI, email, and fax in a timely manner.• Ran open order reports and back order reports in Excel for regional managers. • Updated tracking information for vendorship orders.• Ran vendor reports and emailed orders to manufacturers of quality controls including R&D systems and Eurotrol.• Made outbound calls on purchase orders with price discrepancies.• Processed credit card transactions via PayTrace.• Assisted with international clients in Canada and Puerto Rico. • Worked closely with Accounts Receivable to set up new customer accounts and reactivate inactive accounts.

Anaheim

Sales Manager and RecruiterTop Sales Manager in 2003 and 2005• Managed over 20 people running an outside sales team for the LA Times and OC Register.• Responsible for recruiting and training all company new hires to deliver a high standard of customer service.

Santa Ana

Medical Client Service RepresentativeEmployee of the Month for October 2009• Responsible for polite and professional service to clients on customer service based phone lines. • Resolved problems and maintained services for specific accounts.• Provided all lab results to doctors, clinics, and hospitals for routine and stat lab work.• Facilitated requests for Add-On Tests for lab work.• Handled over 250 inbound calls daily and made out bound calls informing of canceled lab tests.

Anaheim

Appliance SpecialistTop Sales per Hour in 2006 and 20073 Homer Awards in 2008• Made contact with customers when notified of an issue and assisted with setting up service calls when necessary. • Responsible for ordering stock merchandise to ensure abundances were fully equipped for customers.• Facilitated new hire training by conducting orientations and assisting with paperwork. • Worked in Specialty Departments: Appliances, Millworks, Kitchen & Bath, and Cashier.