I have over 20 years’ experience working with leading organisations in Australia and the UK. I’ve always enjoyed working with companies that embrace change, technology and customer focus as an integrated part of their DNA.I’m excited by working with motivated teams to develop and implement ideas and processes that make a difference to customers and business partners. Throughout my career I have delivered more than 500 initiatives across industries and sectors. With a passion for delivering projects professionally, I see technology and collaboration as a main enabler for this. I believe that through thoughtful design, change management and implementation an intuitive customer experience can be achieved – one that becomes a beneficial part of everyday life for an organisation.I’m a social person at heart, so I find it rewarding to get to know people within an organisation – knowing the capabilities within your own company along with those of your clients is key to achieving sustainable success. It’s important for me to understand what motivates my colleagues and clients so that the changes we implement together improve business outcomes in a sustainable way.KEY COMPETENCIES• Change management and PROSCI certified• Digital technology interpreter and advocate• Relationship building, stakeholder engagement and collaboration• Initiative and innovation identification, framing, development and implementation• Project and budget management• Business case development• Process improvement• Agile principles and Scrum Product Owner certified• Integrated communications and marketing planning, implementation and evaluation