Jamie Neel, Csm Email & Phone Number

As a Program Manager at eTRANSERVICES Corp., I lead the digital transformation of grantmaking organizations in the government, non-profit, and research sectors. With over 10 years of experience in SaaS/PaaS project management and product development, I have successfully delivered business solutions using low code/no code platforms.I am passionate about improving the efficiency and impact of grantmaking processes and systems, leveraging my expertise in grants management, business consulting, and software implementation. I excel at communication, collaboration, and coaching, working with cross-functional teams and clients to achieve their goals. As a Certified ScrumMaster®, I also mentor and train others in scrum and agile methodologies.

Listed skills include Requirements Analysis, Quality Assurance, Project Management, Business Analysis, and 38 others.

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  Program Manager, Digital Services

  Etranservices Corp.

  Dec 2023 - Present - Stafford, Virginia, United States

  ◦ Oversee delivery of grants management systems, maintaining superior client ratings by adhering to high standards of quality and customer success ◦ Designed and developed custom delivery management system to track projects, increasing project budget reporting accuracy◦ Actively monitor client satisfaction and mentor project team on improving quality, cost and schedule measurement and management◦ Instrumental in securing post-implementation support contracts◦ Servant leader/agile coach for product development scrum team ◦ Product owner of Grants Management System (GMS) SaaS offering; develop product roadmaps and release plans, and manage product backlog◦ Improve implementation process by developing design standards and best practices, increasing productivity and common understanding of project methodology and design for all team members