James Osborne Email & Phone Number

Orange Park, Fl, Us

Orange Park, Fl, Us

Jacksonville, Florida Area

Administers emergency and routine medical treatment to battle and non-battle casualties, assists with outpatient care and treatment and supervises field and clinical medical facilities under the supervision of a physician, nurse or physician's assistant.Administers medical attention in the clinical or emergency environment. Duties include medical history taking, physical exams, medical assessments, treatment plans, and clinical procedures.

Palm Coast, Fl

• Perform detailed medical histories and physical exams• Review and update medical records• Order and Interpret the results of diagnostic studies, including labs, imaging and EKGs• Develop treatment plans• Deliver patient education and counseling covering things such as health status, test results, disease processes, discharge planning and preventative health• Epistaxis management• Foreign body removal• Digital blocks• Suture lacerations• Suture removal and wound evaluations• Incision and drainage of abscesses• Nail trephination and removal• Ocular examinations using slit lamp• Reduction of extremity dislocations and joint dislocations

Orange Park, Fl

Primary responsibilities include performing complete, accurate, and detailed histories, performing complete or detailed physical exams, and ordering relevant labs, imaging, and diagnostic procedures appropriate to the complaint and age of the patients seen. Develop and implement treatment plans in the medical care of injuries, illnesses, and physical conditions. Procedures within realm of duty include suturing of superficial wounds, incision and drainage of superficial infections, and assisting with central lines and lumbar punctures.

Gainesville, Florida

Develop in-house solutions to accommodate existing spreadsheets and databases. Transfer databases to a web client interface to make them more accessible. Modify existing spreadsheets, databases, and reports to take advantage of the advanced features that programming or Microsoft Office can provide. Work with large database systems such as SQL Server and Oracle. Key Results:Migrated database used to track the history of manufacturing jobs and made it accessible via the company intranet. Transferred Access Database to MySQL and made a web interface using HTML and PHP.Created database script that could search through massive manufacturing database and create an ad-hoc Bill of Materials that was used to organize and plan work jobs.Revitalized existing company Access databases to share information, be more efficient, and utilize proper normalization techniques. Added Visual Basic for Applications code scripting to company spreadsheets to automate, streamline, and make more user friendly. Gathered and assessed needs from various internal organization parts; created custom solutions to resolve needs (tracking spreadsheets, complex query creation, data analysis). Maintained large 1,000,000+ record databases as far as repair, queries, and backups.

Responds to a variety of clients to develop custom Microsoft Office solutions that feature a large variety of advanced user features, custom interfaces, and Visual Basic code. Key Results:Performed over 30 consultant jobs that covered a wide variety of customer needs, building many separate automated Excel/Access solutions and many advanced user interfaces.

Monitored nationwide call centers to track call volume versus call representatives online in order to meet service goals, and reduce inefficient staffing.Key Results:Created spreadsheet tools that allowed analysis of staffing efficiency.Eliminated redundant reports and streamlined others.

Create, maintain, and modify reports that track call center effectiveness and productivity. Present information to project managers regarding call center data and statistics. Retrieve data from SAP Database, analyze and transform it. Audit call center tools, and add, modify, or remove tools as necessary.Key Results:Eliminated over 100 spreadsheets of a call quality tracking system and replaced it with a single multiuser Access database that greatly improved the reliability of data, and added the features of on-demand call quality statistic reporting. Created multiple spreadsheets that summarized the performance of the call center, allowing for easy, professional display to client VIP's.Created Microsoft Office courses to teach to managers and supervisors, to show off the advanced features of Word, Excel, and Access. Wrote Visual Basic for Applications script that took previous process of data accumulation that took two hours and reduced it to ten seconds. Improved reliability of reports by reducing the number of times data was entered, using spreadsheet linking and replacing multiple spreadsheets with more efficient databases.Top employee of the quarter award

Answer phone calls from employees to assist them with their company benefits. Answer questions from employees and their spouses regarding available medical, dental, and vision benefits and help them make benefit changes according to IRS qualifying status change guidelines. Key Results:Received numerous customer feedback awards for excellent customer service. Received top employee of the quarter award for; Created automated spreadsheet for Project Manager that allowed the input of call center statistics, then populated many other spreadsheets for instant monthly dashboard reports.Finished healthcare benefit training with perfect 100% testing average.

Master'S Degree, School Of Physician Assistant Studies

Bachelor’S Degree, Information Systems

Activities and Societies: Golden Key Society, AITP