Jamie Norman Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc, Us

Charlotte, Nc, Us

Austin, Texas, United States

▪ Establish deep domain expertise in Four Hands processes and interdependencies, and in the tools and technologies that enable business units to make better business decisions, access and utilize their data, and improve their processes▪ Meet regularly with stakeholders to understand business problems and associated constraints, to define the business value associated with solving the problems, and to establish the success metrics that will be used to evaluate the effectiveness of the solution(s)▪ Use JIRA to document epics and user stories, and to define business value, acceptance criteria, and set success metrics.▪ Continuously maintain the project backlog, prioritize user stories, and ensure the appropriate level of detail is captured at the right time. Manage daily project goals and product schedules, proactively adjusting stakeholder expectations and updating relative priorities as needed▪ Assist with project-related data and content collection and validation▪ Evaluate technical solutions against defined acceptance criteria, and make decisions to move into User Acceptance Testing (UAT)▪ Assist with UAT planning and execution▪ Own all applicable change management activities, including writing release notes and conducting user training

Palo Alto, Ca

• Drive sales, manage conversions, inventory turns & site optimization through the E-commerce platform.• Develop a strategic plan based on historical performance, competitive research, and customer feedback to drive sales and enhance purchasing experience.• Provide guidance on category merchandising plans (site creative & promotions; videos, display, taxonomy). Triage and prioritize performance issues based on data, business goals, and customer impact• Collaborate with cross-functional teams: Marketing, Category, Operations, UX and Design on merchandising strategies and campaigns. • Prepare written and oral correspondence to internal customers including weekly site performance, plan execution and process improvement.• Manage all aspects of creating seasonal gift guides, working closely with Merchandising, Marketing, UX and design team.

Chicago, Il

Responsible for supporting online marketing initiatives by managing content development and implementation across multiple websites and campaigns.▪ Managed daily content update requests, regular site maintenance, online store merchandising and continual optimization of online assets.▪ Led and executed integrated marketing communications projects, promotional programs, and product development go-to-market projects. Work with Creative Ad Agency. Managed cross-agency collaborations on specific digital campaigns.▪ Provided analysis and reports to measure online effectiveness, driving e-commerce opportunities and provide recommendations for constant improvement.▪ Manage implementation of new content management tools, including digital asset management and a CMS. ▪ Project management of multi-page functionality/design enhancements as well as development of new e-Commerce sites in Canada and Europe.▪ Took over management of company eBay store, successfully doubled sales.

Chicago, Il

Responsible for developing, implementing and maintaining customer ecommerce sites across• Manage new ecommerce build projects to ensure that all aspects of the projects are executed in an efficient manner and according to project plan• Maintenance of 20+ current websites: re-branding, addition/removal of items, online store merchandising• Training internal and external customers on sites, create step by step user guide and training videos• Work closely with sales managers to optimize eStore operations and expand upon additional business opportunities

Responsible for supporting Product Marketing team• Assisted in management of brand advertising and promotional budgets• Assisted in management of brand advertising and promotional budgets• Worked closely with Product Managers on new marketing campaigns, coordinated details of specific marketing projects and field sales programs for current products and new product launches•Managed company’s rebate program. Worked with vendor to revamp existing program to create smooth running program, resulting in savings of both time and money.•Administrative support: update and maintain vendor files, product books, marketing records, reporting and PowerPoint presentations

Responsible for providing support to General Sales Manager and 10 Account Executives• Created, Proofed and Edited proposals and presentations in PowerPoint• Research for Account Executives using specific computer programs such as IRS, Tapscan, and Marketron.• Worked closely with Account Executive to develop radio promotions for clients• Generated various reports for multiple managers at all levels

Global Business With A Specialization In Marketing

Activities and Societies: Member American Marketing Association

General Studies