Jamie Steele Email & Phone Number

• Scrum Master for the EU Stores Back Office Delivery Team & EU Workforce Management Delivery TeamHighlights Include:
• Worked with the teams to develop, configure, test & deploy applications to over 700 EU stores. (e.g. UKG Workforce Central, Workjam, SOTI Mobicontrol, Peak Ryzek IM2 Click & Collect, etc)
• Encouraged continuous improvement within the scrum teams. Held sessions to break down blockers which identified what parts of the process we could improve and what parts needed escalating. Organised what we could.
• Coached both teams to understand Jira & Confluence. Ensured all of our work was interconnected and information was easy to find. Configured Jira structures so that the teams could plan work efficiently without the need.
• Collaborated with the RTE to promote standardisation across the 5 teams of our agile release train. All teams do not work the same, but keeping some similar standards helped us identify learnings we could share (e.g..

London, England, United Kingdom

• Scrum Master for the EU Loss Prevention Solution Delivery TeamHighlights Include:
• The introduction & upgrades of multiple applications throughout the TJX store environment (Genetec, Resolver, TJX internal systems, etc)
• Adopted continuous improvement into the scrum team by frequently gathering feedback both internally and externally which greatly improved business stakeholder relations
• Owned, facilitated & improved our team ceremonies (Stand ups, Backlog Refinements, Retrospectives, Sprint planning, PI planning)
• Collaborated with external vendors and internal teams to lead deployments of our applications through the change management process and into the production environments Adapted my role to a project manager approach on.

Watford, United Kingdom

• Product Owner for Genetec, our centralized security management system for stores, processing centers & head offices.Highlights include:
• Re-defining our Loss Prevention IT support model to efficiently cope with a user base that would be expanding to 8x its current size.
• Introducing Genetec to our small offices across Europe giving them access control, intercoms and CCTV that’s integrated back to our head office.
• Various version testing & upgrades to Genetec pushed out to our field users, stores and servers.
• Adapting the project from a waterfall methodology to agile using new tools such as Jira and confluence

Watford, United Kingdom

Worked within the International Store Solution Delivery team as a business analyst on 2 projects. Kronos Workforce Central, our time and attendance system for associates in stores.Responsibilities:· Spent time with QA team learning the system and business processes, wrote and completed test cases· Create, edit and own user stories by meeting with various.

Watford

• Worked within IT Operations supporting all buying related applications.Highlights include:
• Positively increased the relationship between Buying and IT by starting face to face walk arounds where I fixed small issues, offered advice and updated associates on the progress of bigger issues
• Investigated and solved over 500 raised incidents from Buying associates
• Collaborated with multiple IT operations teams to produce a weekly service availability report for all TJX IT applications
• Personally dealt with buying application critical outages, coordinating with multiple IT operations teams to fix the issue whilst keeping all users informed of the progress of the solution.

Watford, United Kingdom

Worked within Solution Delivery specifically in the stores programme area.Responsibility Included- Was a European project analyst on a worldwide project to update the monitoring software on our in-store access points - Created and maintained a SharePoint website for my programme providing up to date project information.- Created and maintained a weekly.

Redditch

Responsibility included:- Leading groups of up to 30 around the site, explaining the particular game to all members, then refereeing the paintball match.- Maintained a very high level of health and safety such as watching for people pulling paintball masks down and keeping members not playing the current game in the safe zone - Talking and interacting with.

Bachelor Of Science (B.Sc.), Information Technology Managment For Buisness

Activities and Societies: Football Paintball PokerAcademic Highlights • Achieved a first class mark • Achieved a university award, “The.

A-Levels, Buiness Studies, Maths, Ict