Jamie Scott Email & Phone Number

Chester, England, United Kingdom

Responsible for designing, developing, documenting and implementation of mobile infrastructure and tools, including disaster recovery, high availability, capacity planning, and information security. Assist in process design, maintenance, support, and change management. Serving as a mobile service subject matter expert. Maintaining close relationships with operations, product management, external vendors, and additional enterprise technology teams.

Responsible for the delivery and implementation of BlackBerry and legacy Good mobility solutions to customers throughout the UK. Provision and facilitation of support staff training on all BlackBerry/Good products, end user training on each mobile platform and system analysis & health check.

Glasgow, United Kingdom

Responsible for all project management and technical delivery tasks relating to Yambay proprietary mobile applications and infrastructure. SME for all MDM and enterprise mobility requirements, from customer consultation to integrated solution design.

Edinburgh, United Kingdom

Responsible for the delivery and implementation of MDM/MAM solution within the Scottish Prison Service. Review and rationalisation of existing mobile infrastructure in terms of billing, monitoring and reporting. Implementation, scheduling and management of mobile provider migration exercise.

Scotland

Responsible for the delivery and implementation of BlackBerry and legacy Good mobility solutions to customers throughout the UK. Provision and facilitation of support staff training on all BlackBerry/Good products, end user training on each mobile platform and system analysis & health check.

Manchester, United Kingdom

Providing consultancy on Blackberry UEM configuration and implementation. Collation and delivery of customised training to Tier 1, Tier 2 and Tier 3 support teams.

Scotland

Responsible for the delivery and implementation of BlackBerry and legacy Good mobility solutions to customers throughout the UK. Provision and facilitation of support staff training on all BlackBerry/Good products, end user training on each mobile platform and system analysis & health check.

Glasgow, United Kingdom

Migration to, and implementation of, BES12 solution. Review/rationalisation of existing mobile infrastructure in terms of billing analysis and business requirement.

Linwood, Renfrewshire, United Kingdom

Responsible for the management and administration of the organisations telecommunications network (Analogue, Digital, VoIP, Mobile), land-line, circuit and mobile estate. Mobile device management administration and configuration, billing analysis of voice infrastructure (cost efficiencies, estate rationalisation). Project Management of all telecommunication developments, provision of new solutions for the Voice network, manage vendor relationships with carriers and service providers, review & summarise Telecom-related contracts, perform troubleshooting, installation and maintenance on a variety of telecommunications devices. Review and approve Telecom invoices and act as an internal escalation point for billing discrepancies. Identify, develop and communicate new technology standards and best practices. Test and modify systems to ensure that that they operate reliably.

Kilmarnock, Scotland

Responsible for the development, management and maintenance of the companies infrastructure in terms of hardware, software, online presence, and the day to day management of the IT Department. Project management for all IT related strategies within the business; Voice & Data migration & upgrade, print review, Social Media development, Desktop upgrade, CMS integration of existing web infrastructure, PBX review and upgrade, Mobile Device Management, Security Infrastructure, System Migration. Development and implementation of new solutions for support delivery, such as change management, case management and scheduled maintenance. Management of all third party supplier contracts in terms of performance, SLA, KPIs, as well as the tendering process for renewals or partner migrations. Ongoing review of the businesses infrastructure in terms of cost analysis. Management and co-ordination of IT staff workload and performance, appraisals & reviews and quality management. Development of IT policies in terms of Removable Media, Social Media, Acceptable Use Policy and Internet & Email Policy. Development and management of business online presence, i.e. e-commerce solutions, analytics and trends, Social Media Management, design review.

Glasgow, Scotland

Providing and delivering technical incident management directly to external and internal customers including first line remote support on their core technologies (currently including Avaya, Verint Workforce Optimisation suite [WFO], and bespoke applications). Perform troubleshooting, independently researching published documentation.

Kilmarnock, United Kingdom

Responsible for the support and administration of the organisations telephony network (Analogue, Digital, VoIP, Mobile), land-line and mobile estate, of which there are approximately 6000 users. This includes the administration of the Blackberry smart phone estate, iOS and Android support, and the implementation and configuration of device security policies. Project Management of large scale installations for Voice & Data, provision of new solutions for the Voice network, end user training at every level of the business, managing and supporting relationships with maintainers and suppliers. Project management from small to large scale works, delivery of new sites to the corporate network for voice and data. Monitoring of hardware and software with regards to fault detection, analysis and resolution. Preparation and completion of documentation and reports. In depth data recording and collation of business critical maintenance information. Site surveys with regards to the provision of voice, data and cabling requirements.* Blackberry Server Administration - BES5 \ BES10* Voicemail Support* Call Logger Support* Project Management* Billing Analysis (Land-line & Mobile)* End User Training* ISDX Support* HiPath 4K Support* Cisco Network Support* Structured Cabling* Hardware \ Software Installation & Configuration* Co-ordinate Office Moves* VoIP Provision* Trial & Evaluation of New Products & Solutions* Multi Platform MDM Experience

Kirkintilloch, Glasgow

Responsible for assisting in the support of the organisations voice and data network, providing end user fault resolution, supporting the Blackberry estate, providing billing analysis on the landline estate.* Blackberry Administration - BES5* Voicemail Support* Call Logger Support* Structured Cabling* Billing Analysis (Land-line)* End User Training* ISDX Support* Cisco Network Support

Kirkintilloch, Glasgow

Providing first line technical support to end users, fault allocation, fault monitoring, payroll scheduling.

Milton Of Campsie, Glasgow

Providing support and activity guidance to youths aged from 10 - 16 in a Youth Club environment

Kirkintilloch, Glasgow

Providing clerical support within the organisations Human Resources Department. Publication of vacancy advertisements to local and national press, providing HR support in the recruitment and selection process.

Kirkintilloch, Glasgow

Assisting tradesman on tasks within the Heating & Ventilation industry.

Hipath Wireless Lan 5.0

Resilient Telecommunications And Information Management For Emergency Response

Blackberry Enterprise Server Installation & Administration

Blackberry Enterprise Server Software Version 5.0.3 - Comprehensive

Blackberry Enterprise Server Software Version 5.0.3 - Essential

Telecommunications Fundamentals: Hands-On Network Convergence

Voip For Voice Engineers

Hipath Dx System Management

Isdx/Realitis Network Management

Prince2 Project Management Certification

Ecdl

Svq, Heating & Ventilation

Education record