Jamieson Anderson Email & Phone Number

Guelph, Ontario, Canada

• Managed a national account and all projects for a leading Canadian Grocer. Headed a national rollout, involving coordination of over 300 sites nationwide in a 2-month period.• Collaborated with internal and external stakeholders to determine and define project scope, budget, and schedule.• Coordinated with the client, general contractors and other project teams to provide status updates, accommodate change requests, and to ensure efficiency. • Managed contracts and other project documentation with client and vendors.

Kitchener, Ontario, Canada

• Managed over 10 patients per hour, coordinating scheduling, check-in, referrals and payments for billing.• Maintained current and accurate medical records for patients.• Helped patients complete necessary medical forms and documentation.• Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.

Kitchener, Ontario, Canada

• Removed existing flooring to prepare underlying surfaces for new flooring.• Readied surfaces to meet required conditions for installation of flooring material.• Operated hand tools and machines to cut/shape material and achieve proper fit around obstructions.

Waterloo, Ontario, Canada

• Trained and mentored over 200 new personnel hired to fulfill various roles.• Mentored 6 new facilitators, guiding day-to-day activities, resolving issues and concerns, and providing coaching and feedback for possible improvements.• Gathered feedback from team and department leaders to devise new training materials targeted on current needs.• Developed and implemented updating training programs for over 300 employees.

Waterloo, Ontario, Canada

• Increased customer satisfaction by resolving webstore-order issue tickets created by various front-line service teams.• Collaborated with logistics and shipping, fraud management, and external third-party vendors to provide optimal resolutions to webstore order issues.• Used S.A.P. and other software tools to perform data entry modifications and any other necessary changes to resolve issues.• Resolved over 100 unique issue tickets each day.

Cambridge, Ontario, Canada

• Examined manufactured vehicles for defects or issues, reported problems quickly and maintained high levels of accuracy. • Conducted tests and diagnostic procedures using tools such as analyzers, multimeters and power supplies. • Repaired faults, reassembled products and completed additional tests.

Ontario College Graduate Degree, Project Management

Bachelor Of Arts - Ba

Bachelor Of Science - Bs