Jamie Wagner Email and Phone Number

As the Executive Director of Media Prefs, I managed all aspects of Interact's proprietary Media Prefs survey with community college clients nationwide. I led informational webinars, offered ongoing support and encouragement, compiled and analyzed local, regional, state, and national data sets, and provided training opportunities for both college and state-level leadership. I enjoyed forming connections with marketing and communications professionals, and empowering them with their unique Media Prefs data.

As part of the Operations team at Interact, I worked closely with all teams including project management, client relations, marketing, creative, and finance; acting as back-up and assisting as needed with our potential and existing clients, as well as our internal teams. In my role I also supported event planning and preparations for conferences and speaking engagements for our CEO and President. As the Director of Media Prefs, I manage Interact's national media preferences study. I work directly with our 2-year clients across the country on all aspects of marketing, survey preparation and distribution, and results analysis.

Led a senior citizen group of over 600 members in weekly activities, exercise classes, domestic and international travel trips, and all special events; Controlled resources and tracked spending/funding for all trips and activities; Worked with county to provide free bus transportation for day trips; Arranged catering for “Lunch & Learn” and “Coffee Talk” events; Traveled to assisted living centers and community events to promote the program and attract new members; Spoke to community business leaders to gain program support; Compiled a bi-monthly 6-page newsletter mailed to all members; Completed weekly membership reports for corporate office and corresponding member mailings; Recruited, interviewed, processed, trained and placed volunteers throughout the hospital as needed and requested; Managed 60 year-round hospital volunteers and 40 additional junior volunteers during the summer; Organized all details for both groups’ large, annual events; Acted as liaison between the hospital and the Tomball Community Hospital Auxiliary; Oversaw the Chaplain Association and Community of Hope programs to accommodate spiritual care requests; Revised hospital policies for volunteer program and Chaplain Association; Updated marketing collateral and web presence for all groups; Worked with Marketing department on select hospital initiatives and advertising campaigns

Assisted in the management and maintenance of the Procurement Card and Travel and Expense Card function; Performed card maintenance duties for all LSCS campuses including new card applications, limit increases/decreases, MCC group changes, GL code and approver updates, location changes, name changes, and card closures; Managed the Declining Balance Card program for entire LSCS system; Reviewed cardholder’s reconciliation in iStar and troubleshooted issues with supervisors and pre-pay auditors; Handled security issues including fraud and possible compromise with JPMorgan Chase; Maintained current cardholder agreement forms and training records; Processed monthly card renewals; Maintained current cardholder and approver email distribution lists and communicate important information effectively; Conducted periodic internal auditing of P-Card transactions for all LSCS campuses; Troubleshooted card decline issues; Provided fast and effective customer service to all cardholders and LSCS coordinators Coordinated the general operation of the Business Services/Human Resources Office Suite; Troubleshoot questions, inquiries, and complaints and directed them to the appropriate person or office; Provided assistance in aspects of LSCS Accounting/Accounts Payable/Human Resources processes and procedures; Coordinated projects for Director, Business Services and Manager, Human Resources; Monitored P-Card expenses, travel authorizations and expense reports at campus-level