Jamila Ormond, Msm Email & Phone Number

Raleigh, North Carolina, United States

Leads the IT Vendor Management Unit’s strategic goal planning, continuous improvement and innovation initiatives throughout the vendor lifecycle. Provides vendor performance metric consultation (KPIs, OLAs, SLAs), develops vendor performance dashboards and Vendor Scorecards.

Raleigh, North Carolina

• Managed work of the offices of HR and HR Compliance, directed the formulation of policy recommendations, standard operating procedures, IT systems upgrades, achieve optimal service delivery
• Conducted effective negotiations with key business partners, represented the Office of the President on compliance issues with governmental agencies, contractors, vendors, stakeholders
• Initiated and managed IT vendor contracts to enhance on/off boarding processes, email and data privacy processes, as well as the University’s website and automation center, Comprehensive ADP Workforce Now software.
• Facilitated process improvement, provided expertise, project management on specific initiatives critical to the University’s Strategic Plan goals o served as project manager for a University wide HR management software.
• Budget formulation, and requisition approval
• Collaborated with the Chief of Staff, Vice President for Administration on funding initiatives for IT and Financial Aid, Campus Safety and Risk; Financial Processes, Software Systems, and Internal Controls (FSC) that.

Raleigh-Durham, North Carolina Area

• Managed daily operations of the University’s equal employment opportunity office
• Transformed the Human Relations Office to actively, outwardly foster an inclusive University environment, resolved complaints, repositioned the office as a collaborative leader within the University
• Provided primary leadership in guiding, planning, implementing, evaluating, modifying administrative processes, operational procedures
• Analyzed and mitigated risks from Vendor relationships and Vendor Performance Management and ensured compliance with board of trustees bylaws and federal guidance
• Identified potential equal employment, discrimination, harassment problems; offered solutions, corrective action as required by federal, state laws, regulations
• Consulted with senior leadership to promote campus-wide awareness of Title IX, SACSCOC compliance, equal opportunity

Raleigh, NC

• Planned, conducted compliance audits to determine if HR policies, procedures administered by contractors were compliant with Title VI, Title VII, Title IX, the ADA, Section 504 of the Rehabilitation Act, executive.
• Investigated complaints of discrimination and harassment, ensured coordination with the appropriate federal agencies.
• Submitted required comprehensive audit reports for approval by management officials at federal government agencies.
• Participated in meetings interpreting policies to advise Department Secretary, executive leadership on federal regulations, directives applicable to the implementation of the equal opportunity compliance program.
• Developed educational material for employees and constituents to enhance awareness, increase knowledge of diversity, equity, inclusion, cultural competence.
• Provided technical assistance, and created extensive training programs for employees, recipients of Federal Financial Assistance, external stakeholders to ensure compliance with applicable laws, policies and regulations.

Washington D.C. Metro Area

• Monitored programs and activities and provided technical assistance to GSA contractors, and other sub-recipients of Federal Financial Assistance and internal business units to ensure compliance with the requirements of.
• Documented, interpreted and approved Master Service or Statement of Work Agreements including deliverables, scope and timeline for completion
• Lead, directed and managed third party vendor partner relationships and ensured adherence to all annual activities associated with GSA Procurement procedures and compliance guidelines
• Processed complaints of discrimination and harassment; reviewed HR grievance decisions, performed data tracking and routinely analyzed statistical data to prepare comprehensive investigative reports, and regulatory.
• Served as outreach coordinator for local and regional educational initiatives; Conducted public outreach events and educational seminars to ensure equal access
• Researched, interpreted and implemented agency-wide policies and procedures; made recommendations to management throughout GSA

Washington, DC

• Managed the member relations department and coordinated the recruitment, retention and engagement of 650 Wall Street and regional brokerage firms.
• Communicated with association and prospective members, congressional leadership and the general public and delivered oral presentations at committee meetings, lobbying events, conferences and trade shows.
• Performed quantitative and qualitative analysis, researched and evaluated business trends to better align SIFMA policies, procedures and programs with industry practices.
• Managed the SIFMA Membership Database and compiled, analyzed and presented comprehensive monthly reports to the membership committee, senior management team and board of directors on the status of membership.
• Designed marketing collateral, implemented outreach and recruiting processes and developed strategies for long-term marketing success to include an association-wide member engagement marketing campaign that increased.

Washington, DC

• Managed customer accounts and generated new business.
• Developed marketing collateral to support sales of the organization’s product lines.
• Educated government accounts on the federal regulatory requirements of maintaining electronic records.
• Researched and analyzed RFP’s and conducted detailed data analyses to write persuasive proposals for the procurement of document management and enterprise software solutions.
• Negotiated service contracts to ensure compliance with corporate requirements and objectives.

Washington, DC

• Marketed Philip Morris brands, managed new product launches.
• Developed automated tracking systems, measurement tools to support the management of 140 major chain, independent retail stores that represented approximately $4.4 million in annual sales of Philip Morris USA products.
• Managed vendors, negotiated contracts and provided technical assistance to program managers concerning complex contract provisions.
• Utilized customer relationship database to generate reports, analyze qualitative and quantitative data, drafted comprehensive profitability and inventory reports, performed budget reconciliations.
• Leveraged interpersonal strengths to maintain positive relationships with diverse groups of Philip Morris customers, the general public, key stakeholders in order to communicate business initiatives and industry.
• Conducted routine training and gave presentations to internal and external stakeholders in order to educate them on industry regulations, and product and program changes.

Master Of Science (M.S.), Marketing, Communications And Promotion

Bachelor Of Science - Bs, Economics

Activities and Societies: Beta Gamma Sigma

Bachelor Of Science (B.S.), Economics