Accomplished Operations Specialist with extensive experience in mortgage operations, regulatory compliance, and rate lock management. Over a decade of success in financial services has equipped me with expert skills in enhancing operational efficiencies and maintaining compliance at leading organizations such as NFM Lending and Homepoint Financial. I also excel in leadership roles within educational program coordination and non-profit management, driving community engagement and program success.Holding a Bachelor of Science in Business Management & Leadership and an Associate of Sciences in Accounting, I am proficient in Encompass, Optimal Blue, and Microsoft Office. My technical skills enable me to integrate technology effectively to streamline processes and support data-driven decision-making. Passionate about leveraging my diverse expertise to contribute to operational excellence, customer experience enhancement, and strategic initiatives that drive organizational success and community impact.
Listed skills include Inventory Management, Inventory Control, Customer Service, Cashiering, and 16 others.