• Managing department communications by overseeing internal and external communications, including engagement campaigns and website content, ensuring timely dissemination of critical information.• Fostering stakeholder relationships by acting as the primary liaison for building occupants, ensuring effective communication and resolving complex issues to meet stakeholder expectations.• Implementing communication strategies by developing and executing innovative communication and marketing materials to promote RESG's goals, enhancing engagement among Bank and tenant populations.• Enhancing stakeholder satisfaction by implementing innovative solutions and amenities to maximize stakeholder satisfaction, providing cost-effective and high-value services.• RESG Floor Warden and Team Building Team Member

• Orchestrated end-to-end production and approval cycles for 100+ diverse National Accounts and standard marketing materials on a monthly, quarterly, and yearly basis.• Spearheaded the sales empowerment initiatives as the key liaison for the Distribution Team. Innovated email blast campaigns, dynamic digital sales repositories, and cutting-edge materials to bolster sales efforts.• Engineered tailor-made presentations for sales and client interactions, collaborating seamlessly with stakeholders to ensure meticulous compliance and alignment with client requisites.• Pioneered on-demand material automation within Seismic Sales Enablement platform. Additionally, drove process enhancement endeavors, establishing a comprehensive team knowledge repository in Teams encompassing procedural guides, conference summaries, and crucial intelligence.

• Curated intricate financial data into impactful marketing collateral, encompassing decks, one-pagers, tombstones, email campaigns, press releases, social media content, reports, and board materials. Strategically aligned these assets with Arena's enduring marketing, business development goals, and brand image.• Orchestrated comprehensive digital initiatives, including social media management, SEO optimization, and public relations endeavors across the organization and its front office teams.• Distilled complex deal memos into 1-2 monthly investment-centric web articles, each spanning 700-1,000 words, magnifying the firm's insights and industry authority.• Engineered streamlined protocols and procedures to systematize Investor Relations functions, notably crafting a comprehensive "Manual" in OneNote housing team resources and operational guidelines.• Oversaw and curated a suite of vital team information repositories spanning Box, OneNote, Mailchimp, Airtable, ActiveCampaign, and Salesforce, ensuring seamless access and data integrity.• Expertly addressed client inquiries and issues, fostering enduring partnerships and bolstering positive rapport with partners and prospective investors.

• Pioneered a streamlined reporting system for Canadian Digital Manager dealers, presenting crucial web metrics such as unique visits and device-specific bounce rates.

• Led as the go-to liaison and digital consultant for JLR dealerships spanning the U.S., Canada, and Puerto Rico, delivering comprehensive support across digital domains from SEO and website management to social media and paid advertising.• Singularly managed the digital landscape for Jaguar Land Rover Canada, driving impactful digital strategies and outcomes.• Orchestrated the role of 2019 Intern Coordinator for Team JLR, leading, training, and guiding interns through a spectrum of daily operational tasks, projects, and comprehensive training modules.• Excelled as a Subject Matter Expert encompassing Dealer.com CMS, JLR Canada/Canadian Providers, Inventory, SEO, and US/Canada DM Reporting for Team JLR.• Innovatively crafted diverse digital assets including bespoke website content, targeted E-mail campaigns, and compelling digital advertisements.• Resolved intricate challenges related to inventory, pricing, and website intricacies on behalf of dealers, enhancing their digital presence.

• Oversaw a portfolio of 300+ house accounts and provided comprehensive support to 2 Canadian saleswomen.• Diligently managed accounts receivables, proactively engaging with customers for payment resolutions across 12 salespersons' accounts.• Demonstrated exceptional organization and multitasking prowess, expertly handling order batching and submissions from sales personnel and clients.• Tracked, investigated, and rectified order discrepancies, effectively communicating findings to stakeholders and implementing changes as needed.• Exercised meticulous attention to detail to ensure accuracy and adherence to specialized account procedures aligned with customer preferences.• Streamlined and prepared spreadsheets for production staff utilization, enhancing operational efficiency.• Conducted in-depth research into sales variance reports, identifying and effecting adjustments to enhance sales number accuracy.• Skillfully managed front-desk responsibilities including phone handling and top-tier customer service for clients and employees.

• Demonstrated exceptional interpersonal finesse and strategic planning by orchestrating and delivering dynamic sessions to students. As a dedicated tutor and mentor, I equipped them with essential university skills such as essay writing, source referencing, text analysis, and effective seminar and lecture participation.• Fostered enduring positive relationships through confident collaboration with school contact teachers and fellow tutors. Ensured seamless coordination of Top-Up, Early Secondary sessions, and campus visits, fostering a cohesive learning experience.• Spearheaded presentations targeting S1, S2, and S3 students, enlightening them on the significance of selecting fitting courses and future career avenues. These engagements played a pivotal role in shaping their educational decisions and aspirations.

• Engaged potential and current students and informed them about involvement on campus by running informational booths at events and Open Houses, and attending and presenting at Accepted Students Days• Gained experience in event planning by helping coordinate, plan, and various events for the campus including the annual spring concert, the Student Involvement Recognition Banquet, and the Weeks of Welcome events• Helped the department expand and maintain its online footprint by managing the Student Programs departmental social media accounts including Twitter, Instagram, and Facebook while further developing my social media and writing skills• Strengthened my organizational skills and multi-tasking abilities by maintaining office by making copies, keeping track of schedules, answering phones and completing individual projects

• Took meeting minutes, kept track of attendance, distributed demerits, maintained the office and its inventory • Managed the Senate's website hosted on weebly.com, all of the Senate’s social media, and public presence around campus including creating banners, flyers, posters, t-shirts and other promotional materials• Sat on various committees and attended weekly meetings held in Parliamentary Procedure, discussed and debated issues relating to the university• Attended and organized events on behalf of Senate, like the twice-yearly "What's Your Issue?" table and the Student Involvement Recognition Banquet

• Worked and trained with a team of 45 individuals learning about the university and gaining leadership and teamwork skills• Participated in welcome activities and engaged multiple groups of about 20 students in incoming freshman students with ice breakers and friendship building activities during 6 separate sessions throughout the course of two summers• Demonstrated excellent customer service skills by acting as a useful and informational resource and first point of contact for new students and their families by speaking to smalls groups and on panels with faculty and staff, and giving various campus tours, also improving my interpersonal communication skills and public speaking skills• Represented RWU and its moral and academic values in a positive way while helping the new students and their families manage, understand, and be prepared for the varying aspects of their transition to university life

• Contacted RWU alumni and parents to request gifts in support of the University’s initiatives - on one occasion raising over $1,000 in one evening • Demonstrated excellent customer service skills by acting as a liaison between the university and its support network, updating them on campus events, answering their questions about the campus, and providing formation about the Annual Fund’s purpose and goals• Volunteered for two Alumni Weekends, running various events and booths, aiding alumni, and helping them continue to feel connected to RWU