Jami Walsh Email & Phone Number

Greater Chicago Area

Chicago, Illinois

Chicago, Il

Chicago, Il

Greater Chicago Area

Create contracts, proposals, meeting maps, and amendments to aid Sales Managers. Converse with clients regarding reservations, meeting space, and property questions. Serve as the hotel Marketing contact for in-house branding opportunities for conventions. Draft detailed instructional materials to guide hotel staff on an upcoming group’s arrival.Prepare for client site tours to ensure they have a VIP experience, which includes coordinating client gifts, reservations, transportation, preparing rooms to view, and alerting hotel staff by department.In addition I serve as the Executive Administrative Assistant to the Director of Sales & Marketing. Tasks include: coordinating project details with outside vendors including our PR agency and photographers, preparing purchase orders for the department, creating the South Loop Dining & Entertainment Guide, ordering office supplies, answering the phone and drafting correspondence on the Directors behalf, processing commission requests, creating weekly tentative review documents for the department, streamlining the office e-holiday card process, and ensuring the property brand logo is used to company standards.*March 2014 ACE Award Recipient

Chicago, Il

Managed and created deliverables for clients in the retail and travel industry. Provided clients with key findings from ad effectiveness studies that measured success of digital ad campaigns.Compiled and ran reports from comScore’s syndicated tool, Media Metrix, to create customer insights into the online space. Contacted potential sales leads and tracked progress in Salesforce.

Served as the main contact for 15-20 concurrent projects on an ongoing basis. Maximized revenue potential from current clients and national accounts through up-selling and repeat business. Billed approximately $700,000 in revenue in 2008 (company earned 5.5 million in total revenue). Was consecutively recognized in the Revenue Rock Star Program as a monthly top earner (2008). Organized the distribution, data collection, analysis and presentation of employee opinion, engagement, and exit surveys for major employers. Managed consultants on survey administration, focus group facilitation, action planning training, and executive presentations. Consistently achieved 100% customer satisfaction ratings from clients.

Managed project team in planning, executing, and delivering data from in-store collection projects. Acted as the single point of contact in regards to project issues, clarifications, and resolutions.Created timelines and facilitated meetings to ensure projects are within scope to meet client expectations. Provided pricing, drafted proposals, and assisted in formulating collection specs for control store tests.Completed Six Sigma Training Course.

Served as the daily contact between the client, field operations, and sales for higher revenue grossing merchandising projects.Created timelines for project execution for self and others in the department. Generated and reviewed in-store collection data that measured project success. Trained new employees in the Client Services Coordinator role. Wrote policy and procedure manual for newly hired staff.

Managed merchandising projects for multiple clients in retail and convenience store chains nationwide.Wrote detailed instructions and constructed questionnaires for the client to obtain product information. Typically the project instructions included information on: POS placement, planogram resets, mystery audits, and product audits.

Ba Marketing

Ba Advertising

Activities and Societies: Michigan State University Advertising Association - Vice President 2000-2001 Michigan State University.

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