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Jammy Lu is listed as Principal Technical Consultant @ ACI Worldwide | Payment Solution, System Implementation, Service Delivery & QA Support at ACI Worldwide, a company with 4720 employees, based in Taipei, Taipei City, Taiwan, Province Of China. AeroLeads shows a matched LinkedIn profile for Jammy Lu.
Jammy Lu previously worked as Principal Technical Consultant at Aci Worldwide and Payment Consultant at American Express. Jammy Lu holds Graduate Certificate, Cloud Computing & Virtualization from Charles Sturt University.
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With over eight years of experience in the card payment industry, currently as Principal Technical Consultant at ACI Worldwide, a global leading real-time payment solution provider. My role involves customer-facing communications and discussions, system gap analysis and solution recommendation, project scope and timeline review, and high-level resources and cost estimation.I collaborate with regional engineering teams to plan, integrate, and manage the development efforts and provide technical consultations and end-to-end implementation support for our clients. I also leverage my cloud computing and data analysis skills to solve complex technical issues and find insights for business strategy. I am passionate about delivering high-quality payment solutions that meet the customer's needs and comply with the regulatory and compliance requirements in the financial industry.
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A career timeline built from the work history available for this profile.
Taiwan
- Customer facing communications and discussions to explore client's business needs, define customer requirements, determine system gaps & recommend appropriate solutions, provide risk/impact assessment, and create product specification when needed.- Support SOW and project scope/timeline review. Analyze and solve highly technical complex problems by.
Taiwan
- Responsible for payment capabilities around merchant acceptance (i.e. POS terminal, e-commerce or aggregator system enablement), customer experience, contactless, mobile wallet, multi-currency, and fraud mitigation solutions.- Drive partnership from key account merchants, gateway processors, acquiring banks, and hardware/software vendors for business.
Taipei
- Act as operation/call center analyst. Perform call trend analysis, call volume forecast, call abandon rate (service level) management, and annually/monthly/weekly/daily resources planning and hourly utilization optimization. - Create daily/monthly performance business reports and operational utilization results to local BU head and regional teams for.
Taiwan
- Management Information System (MIS) related troubleshooting, break-fix, and on-site technical supports, such as hardware replacements, software installations, BIOS upgrades, and network configurations and connectivity test.- Incident monitoring, high-severity issue escalation, issue prioritization, and SLA control based on company methdologies and.
Taiwan
- Build a website through LAMP software stacks (Linux, Apache, MySQL, PHP).- Act as a Front-end Web developer/designer, through the use of HTML, CSS, and JavaScript/ActionScript.- Act as a Backend Web deveoper, through the use of ASP & PHP and using database leveraging MS Access & MySQL.(Note: On a piecework basis while studying as a student.)
Other employees you can reach at aciworldwide.com. View company contacts for 4720 employees →
Remi Brown
Colleague at Aci Worldwide
Foxborough (Foxboro), Massachusetts, United States, United States
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GP
Gail Pforr
Colleague at Aci Worldwide
Omaha, Nebraska, United States, United States
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MW
Magan Wheeles Heath
Colleague at Aci Worldwide
Greater Birmingham, Alabama Area, United States
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GE
George E John, Grp®
Colleague at Aci Worldwide
Bengaluru, Karnataka, India, India
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TW
Tom Wheeler
Colleague at Aci Worldwide
Blackstone, Massachusetts, United States, United States
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LZ
Liz Zhou
Colleague at Aci Worldwide
Vienna, Virginia, United States, United States
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IG
Ina Geldenhuys
Colleague at Aci Worldwide
City Of Cape Town, Western Cape, South Africa, South Africa
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ND
Nitin Deshmukh
Colleague at Aci Worldwide
Mumbai, Maharashtra, India, India
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MC
Mattia C.
Colleague at Aci Worldwide
Greater Turin Metropolitan Area, Italy
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MV
Mauricio Vianello Martins
Colleague at Aci Worldwide
Indaiatuba, São Paulo, Brazil, Brazil
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Activities and Societies: Recreation Leader Training Club
Quick answers generated from the profile data available on this page.
Jammy Lu works for ACI Worldwide.
Jammy Lu is listed as Principal Technical Consultant @ ACI Worldwide | Payment Solution, System Implementation, Service Delivery & QA Support at ACI Worldwide.
Jammy Lu is based in Taipei, Taipei City, Taiwan, Province Of China while working with ACI Worldwide.
Jammy Lu has worked for Aci Worldwide, American Express, and Hp.
Jammy Lu's colleagues at ACI Worldwide include Remi Brown, Gail Pforr, Magan Wheeles Heath, George E John, Grp®, and Tom Wheeler.
You can use AeroLeads to view verified contact signals for Jammy Lu at ACI Worldwide, including work email, phone, and LinkedIn data when available.
Jammy Lu holds Graduate Certificate, Cloud Computing & Virtualization from Charles Sturt University.
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