Jamshaid Khan Email and Phone Number

I manage the entire operations and all resources....Ability to manage the support of Level-1 and level-2, manage resolution within defined timelines associated with a complaint category, maintain quality of support, Error control , rectification, and return.Perfome all duties of operations resources and monitor all operations input to enure effective projects implementations.Analyze and provide technical backup and third line support and develope appropriate strategies to develop good working environment. Inspect and provide on various operations prepare reports to resolve problems.Contributes ideas for product developments , client notifications , and overall process improvemnet .Evaluate currnet tools suite, capture requirments and develop tools to improve operations efficiencies.