Jamuna Sankaran Nair Email & Phone Number

Aluva, Kerala, India

Aluva, Kerala, India

Manage online business operations with different panels (Amazon, Flipkart, Health-mug etc., and intra company online sites)o Manage a team of 9 employeeso Planning and job allocation tasks to each team member, co-ordinate and ensuring completion of the daily task.o Manage Operations - Order processing for each panel, packing, and shipments in accordance with SLAs, and prompt delivery to maintain the company's status at each of the seller panelso Daily goods dispatch and receipt reconciliation with correct paperworko Sending daily reports to the managemento MIS preparationo Inventory planningo Co-ordination with Warehouse to ensure the Inventory without affecting the daily shipmentso Budget planning – both sales and expenseso Reconciliation of Orders – Panel Vs ERPo Coordination and discussions with various Panel employees for various requirements, modifications and issues in various panels from time to time, training personnel for such changes, and implementing the same in operations.o Co-ordination with various courier agentso Appraisal and performance review of team memberso Co-ordination with different departments for daily operational requirements / issueso Liaison with different vendors

Cochin Area, India

o Point of contact for Functional support & Troubleshooting of ERP (Microsoft Dynamics NAV)o Preparing MIS reports for Payroll, Sales and Marketing departmentso Imparted end user training and knowledge transitiono Created Standard Operating Procedures (SOP) for users of different levels.o Provide assistance to finance/HRD department for Payroll preparationo Preparing IT Budget and monitoring of IT expenses.o Provide expertise in sales budget preparationo Oversee Data import and Export.o Provide remote support with Team Viewer / Ammy Admin etc.o Conduct physical stock audit at production departments.o Liaise with the depots regarding billing, payments, maintenance of stocko Perform email configuration and administration.o Provide expertise to the management on matters relating to systems process and procedures

Ernakulam

o Prepared MIS reports for Finance, Materials departments. o Liaised with Hardware and Software Vendorso Conceptualized and developed production planning system. o Coordinated for regular hardware maintenanceo Imparted training for end users. o Ensured regular back up and provided remote desktop troubleshooting. o Prepared yearly and monthly budgets.o Responsible for Business continuity planning and disaster recovery