Jan A. Email & Phone Number

Remote

• Effectively manage multiple, diverse research projects both individually and as part of a team to create accurate, detailed, high-quality reports using LibreOffice/Microsoft Word, Excel, and Outlook.
• Review scientific and technical medical device and electronic medical equipment disclosures from clients to learn new concepts; analyze the disclosure for novelty and develop an efficient search strategy to meet.
• Independently research concepts using appropriate databases within the specified time frame.
• Meticulously document search strategy, execution of strategy, adjustments to strategy and results of research.
• Provide consistent and clear communication to teammates and supervisors regarding progress and completion of cases while adjusting to shifting demands.
• Utilize multiple databases including the United States Patents, PatBase, DialogPro, Google Patents and Google Scholar to collect, analyze and present data for each project.

Remote Work

• Effectively managed time and resources both individually and as part of a team to create accurate, detailed, high-quality reports using Microsoft Word, Excel, Adobe and Apple Pages.
• Took ownership of cases and utilized appropriate resource to research and accurately document each case within the specified time frame and with little supervision.
• Provided consistent and clear communication to teammates and supervisors regarding progress and completion of cases while adjusting to shifting demands.

Gilbert, AZ

• Responded to and managed emergency medical calls in the field environment according to HIPAA, CDC, ADHS and GFD guidelines and SOPs.
• Remained composed and actively listened during difficult emergency situations to assess patient and family needs then leveraged the appropriate resource to meet the needs of the emergency.
• Effectively communicated with patient and family members to collect accurate, detailed information regarding patient’s current symptoms and medical history then documented that information in patient record.
• Prepared and authored testing and training protocol dossier for the Engineer/Driving position.

Texas & Arizona

• Organized, prioritized, and managed diverse clinical sites with varying complexity and needs across a large geography including Texas, Arizona, and New Mexico.
• Established and maintained clinical customer relationships by providing high quality installation and repair of HP medical monitoring equipment in hospitals and clinics.
• Managed challenging customer situations by communicating effectively and by leveraging both internal and external resources to resolve multifaceted situations.
• Utilized sound judgement when deciding how to prioritize and set expectations for customers regarding the repair and installation of complex medical monitoring equipment.
• Worked closely with clinicians and technicians regarding the operation and maintenance of medical equipment.
• Accurately documented data regarding installation and repair of medical equipment according to FDA regulations.

Bachelor Of Science Bioengineering

Paramedic Certification