Jan A. Email & Phone Number

Remote

• Effectively manage multiple, diverse research projects both individually and as part of a team to create accurate, detailed, high-quality reports using LibreOffice/Microsoft Word, Excel, and Outlook.• Review scientific and technical medical device and electronic medical equipment disclosures from clients to learn new concepts; analyze the disclosure for novelty and develop an efficient search strategy to meet deadlines.• Independently research concepts using appropriate databases within the specified time frame.• Meticulously document search strategy, execution of strategy, adjustments to strategy and results of research.• Provide consistent and clear communication to teammates and supervisors regarding progress and completion of cases while adjusting to shifting demands.• Utilize multiple databases including the United States Patents, PatBase, DialogPro, Google Patents and Google Scholar to collect, analyze and present data for each project.• Continually look for opportunities to improve processes including feedback for macros to automate formatting, and templates to streamline the documentation for researching and reporting data.

Remote Work

• Effectively managed time and resources both individually and as part of a team to create accurate, detailed, high-quality reports using Microsoft Word, Excel, Adobe and Apple Pages.• Took ownership of cases and utilized appropriate resource to research and accurately document each case within the specified time frame and with little supervision. • Provided consistent and clear communication to teammates and supervisors regarding progress and completion of cases while adjusting to shifting demands.

Gilbert,Az

• Responded to and managed emergency medical calls in the field environment according to HIPAA, CDC, ADHS and GFD guidelines and SOPs. • Remained composed and actively listened during difficult emergency situations to assess patient and family needs then leveraged the appropriate resource to meet the needs of the emergency.• Effectively communicated with patient and family members to collect accurate, detailed information regarding patient’s current symptoms and medical history then documented that information in patient record.• Prepared and authored testing and training protocol dossier for the Engineer/Driving position.

Texas & Arizona

• Organized, prioritized, and managed diverse clinical sites with varying complexity and needs across a large geography including Texas, Arizona, and New Mexico.• Established and maintained clinical customer relationships by providing high quality installation and repair of HP medical monitoring equipment in hospitals and clinics.• Managed challenging customer situations by communicating effectively and by leveraging both internal and external resources to resolve multifaceted situations.• Utilized sound judgement when deciding how to prioritize and set expectations for customers regarding the repair and installation of complex medical monitoring equipment.• Worked closely with clinicians and technicians regarding the operation and maintenance of medical equipment.• Accurately documented data regarding installation and repair of medical equipment according to FDA regulations.• Managed Multi-million dollar install in Abilene, TX and earned CE of the Year for the Southern Sales Region.

Bachelor Of Science Bioengineering

Paramedic Certification