Jan Lyons Email & Phone Number

United States

Responsible for managing all aspects of Learning & Development for Sovereign Bank's Mid-Atlantic Division including: determining training needs, scheduling, registration, tracking, reporting and managing a team of 10 Retail Facilitators supporting 13 District Executives and the 293 branches they manage; Work closely with Market and District Executives to assess training needs to support Retail Banking goals and objectives.

Delivered new hire and other training to retail banking team members at Sovereign Bank.

Responsible for all day to day branch operations for both the platform and teller areas, overseeing staff of 6 team members and meeting or exceeding all sales goals; served as acting Branch Manager for 4 months while manager took leave of absence.

Managed a team of 10 sales representatives responsible for marketing and selling HMO coverage to large and mid-size corporations in NJ