Jan Richards
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Jan Richards Email & Phone Number

Building Engaging and Accessible Customer Experiences at Metrolinx
Location: Toronto, Ontario, Canada 5 work roles 2 schools
1 work email found @metrolinx.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email j****@metrolinx.com
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Current company
Role
Building Engaging and Accessible Customer Experiences
Location
Toronto, Ontario, Canada
Company size

Who is Jan Richards? Overview

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Quick answer

Jan Richards is listed as Building Engaging and Accessible Customer Experiences at Metrolinx, a company with 2975 employees, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at metrolinx.com and a matched LinkedIn profile for Jan Richards.

Jan Richards previously worked as Manager, Customer Experience Strategy, PRESTO at Metrolinx and Senior Advisor Accessibility, PRESTO at Metrolinx. Jan Richards holds M.Sc., Zoology (Neuroethology) from University Of Toronto.

Company email context

Email format at Metrolinx

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{first}.{last}@metrolinx.com
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AeroLeads found 1 current-domain work email signal for Jan Richards. Compare company email patterns before reaching out.

Profile bio

About Jan Richards

Specialties: customer experience and digital accessibility in transit payment.

Listed skills include Accessibility, User Interface Design, Web Applications, User Experience, and 22 others.

Current workplace

Jan Richards's current company

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Metrolinx
Metrolinx
Building Engaging and Accessible Customer Experiences
toronto, ontario, canada
Website
Employees
2975
AeroLeads page
5 roles · 28 years

Jan Richards work experience

A career timeline built from the work history available for this profile.

Manager, Customer Experience Strategy, Presto

Current

Toronto, Canada Area

Aug 2019 - Present

Senior Advisor Accessibility, Presto

Current

Toronto, Canada Area

- Contribute to the development, design, build and testing of Ontario's PRESTO transit payment system, especially with respect to accessibility. - Provide advice re: accessibility and compliance with the Accessibility for Ontarians with Disabilities Act (AODA) with respect to all of PRESTO's service channels, including: fare payment devices, self-serve.

Mar 2016 - Present

Project Manager

Toronto, Canada Area

Subject matter expert and project manager in the area of information and communication technology (ICT) accessibility. Duties include:- Manage staff, students, etc. assigned to projects- Manage and maintain relationships with multiple external project collaborators (including other universities, private sector organizations, governments, etc.). - Develop.

Aug 2010 - Mar 2016

Contributing Editor

- Contributor to "Mobile Accessibility: How WCAG 2.0 and Other W3C/WAI Guidelines Apply to Mobile" (Note)- Editor on ATAG 2.0 (Recommendation)- Editor on ATAG 2.0 Techniques (Note)- Editor on ATAG 1.0 (Recommendation)- Editor on ATAG 1.0 Techniques (Note)- Contributor to UAAG 2.0 (Note)

1998 - Mar 2016

Ui Design Lead

Toronto, Canada Area

- Project manager on a website used by thousands of Ontario teachers.- User interface design on several projects including an authoring tool for creating sign language-only websites.

Jan 2000 - Jul 2010
Team & coworkers

Colleagues at Metrolinx

Other employees you can reach at metrolinx.com. View company contacts for 2975 employees →

2 education records

Jan Richards education

M.Sc., Zoology (Neuroethology)

Activities and Societies: Cognitive Science and Artificial Intelligence Students Association (CASA)

B.Sc., Cognitive Science And Artificial Intelligence

Activities and Societies: Cognitive Science Students Union

FAQ

Frequently asked questions about Jan Richards

Quick answers generated from the profile data available on this page.

What company does Jan Richards work for?

Jan Richards works for Metrolinx.

What is Jan Richards's role at Metrolinx?

Jan Richards is listed as Building Engaging and Accessible Customer Experiences at Metrolinx.

What is Jan Richards's email address?

AeroLeads has found 1 work email signal at @metrolinx.com for Jan Richards at Metrolinx.

Where is Jan Richards based?

Jan Richards is based in Toronto, Ontario, Canada while working with Metrolinx.

What companies has Jan Richards worked for?

Jan Richards has worked for Metrolinx, Ocad University, World Wide Web Consortium, and University Of Toronto.

Who are Jan Richards's colleagues at Metrolinx?

Jan Richards's colleagues at Metrolinx include Jeff Cutler, Jesse Melhuish, Muawiyah Sallam, Muhammad Jamal Khan, and Chathurika Gamage, P.Eng., Pmp.

How can I contact Jan Richards?

You can use AeroLeads to view verified contact signals for Jan Richards at Metrolinx, including work email, phone, and LinkedIn data when available.

What schools did Jan Richards attend?

Jan Richards holds M.Sc., Zoology (Neuroethology) from University Of Toronto.

What skills is Jan Richards known for?

Jan Richards is listed with skills including Accessibility, User Interface Design, Web Applications, User Experience, Web Development, Html 5, Information Architecture, and Usability Testing.

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