Jan Smith Email & Phone Number

Potters Bar, England, United Kingdom

‣ Assessing suitable loading bays for specific coaches, considering vehicle width and locker mechanisms‣ Ensuring drivers can easily enter the correct feeder bays, and enforcing only designated vehicles to enter‣ Assisting with luggage handling as well as organising luggage to its corresponding destination‣ Communicating time frames for departures and arrivals with passengers, dealing with customer queries and complaints and ensuring customer satisfaction

Reading, England, United Kingdom

‣ Ensuring customer safety and satisfaction by briefing all guests on the correct safety protocol, making sure all correct equipment is provided and answering any queries or concerns‣ Serving food and beverage to customers and preparing orders in the kitchen‣ Upselling vouchers and memberships to customers, tailoring the right option to the individual‣ Setting up and supervising races, ensuring sessions are all ran smoothly and punctually alongside resolving any incidents on the… Show more ‣ Ensuring customer safety and satisfaction by briefing all guests on the correct safety protocol, making sure all correct equipment is provided and answering any queries or concerns‣ Serving food and beverage to customers and preparing orders in the kitchen‣ Upselling vouchers and memberships to customers, tailoring the right option to the individual‣ Setting up and supervising races, ensuring sessions are all ran smoothly and punctually alongside resolving any incidents on the track efficiently‣ Making sure all karts are well maintained, correctly fueled/charged and fully operational for safe customer use Show less

Potters Bar, England, United Kingdom

‣ Tending to click & collect customer orders and processing payments through tills‣ Upselling various insurance services and plans‣ Resolving customer queries (refunds, exchanges and making product recommendations)‣ Stock room work, replenishing shelves with new product, and ensuring all the correct items are received and stock is accounted for.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

I am currently studying at UoR via the Henley Business School institution, aiming to complete my 3-year course of Business Management.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

A Level, A, B

I studied English Literature and Geography for my A Level qualifications, achieving grades A and B respectively.

Btec, Media Studies, Distinction

I completed a BTEC Level 3 course in Media Studied alongside my A Levels, achieving a Distinction grade.

Gcse’S, Secondary Education, 5-8

My secondary education was completed at Chancellor’s School, passing my GCSE’s at grades 5 through 8. I then stayed here for a further 2.