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Jan Sokol Email & Phone Number
Senior Manager Operational Excellence
at
AXA Partners Central & Eastern Europe
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Manager Operational Excellence
Location
Ostrava, Moravia-Silesia, Czech Republic
Company size
Who is Jan Sokol? Overview
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Quick answer
Jan Sokol is listed as Senior Manager Operational Excellence at AXA Partners Central & Eastern Europe, a company with 300 employees, based in Ostrava, Moravia-Silesia, Czech Republic. AeroLeads shows a matched LinkedIn profile for Jan Sokol.
Jan Sokol previously worked as Operational Excellence Manager at Axa Partners Central & Eastern Europe and Director of Operations at Okin Process. Jan Sokol holds Bachelor'S Degree, Business/Managerial Economics from Technical University Of Ostrava.
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AXA Partners Central & Eastern Europe
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Profile bio
About Jan Sokol
Greetings! I'm Jan Sokol, a leader with a proven track record of driving excellence in business process outsourcing and operational management. With over a decade of experience across various industries in leadership roles.I'm focused on creating and executing strategies that drive continuous improvement, resulting in exceptional service quality and improved financial performance. My expertise include project management, banking, IT services, and more. I am passionate about making operations work seamlessly, striving for excellence.My passion is not only about process excellence but also people development. My highly embedded believe is that if people grow and develop in the company the business results will follow shortly and grow too. That is why I started multiple development activities for employees focused on leadership, customer service and innovation.I have been leading operations on director level in both Czechia and United States. This unique multinational experience enabled me to be extremely flexible, look on things from different perspectives and build high quality relations in different cultures. With a passion for leadership, continuous improvement, and a data-driven mindset, I'm excited to leverage my expertise to bring operational excellence to organizations on my way to become COO.Let's connect to explore collaboration opportunities and exchange insights within the realm of operations and business process optimization.
Current workplace
Jan Sokol's current company
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Axa Partners Central & Eastern Europe
14 roles
Jan Sokol work experience
A career timeline built from the work history available for this profile.
Operational Excellence Manager
CurrentI drive strategy and enhance efficiency with our team across the CEE region operations in areas of:- Project Management: Delivering projects which drive performance and foster growth.- Digitalization: Leading transformative digital initiatives that streamline processes and improve operational capabilities.- Performance Management & Reporting: Implementing.
Feb 2024 - Present
Director Of Operations
Leading operations in the Czech Republic. Creating strategy, driving continuous improvement to deliver top service quality and financial goals. Managing business process outsourcing services in areas:- IT services - Service desk, Server and Network infrastructure solutions- Sales support - Project & Delivery management- Procurement- Agency employment.
May 2023 - Jan 2024
Associate Director Of Us Operations
Leading operations at growing site with 230+ FTEs. Creating strategy, driving continuous improvement to deliver top service quality and financial goals. Providing business process outsourcing services to multiple clients in areas of: - Telco solutions - contact center, sales support, solutions delivery and tele-sales - Fintech - service desk - Cloud.
Feb 2022 - Feb 2023
Global Pmo And Data Analyst Manager
Leading project management office and data analyst department. Implementing new business solutions to operations, drive internal optimization and data analysis to provide best in class services for our internal and external customers.
Oct 2021 - Mar 2022
Department Manager - It, Network, Delivery Management
I lead multiple teams focused on:- optimization of network solutions, - server infrastructure support for servers running on UNIX, Solaris and Windows operating systems,- IT and Voice solutions internal end user support and- sales and delivery management support for wholesale telco services.I am responsible for team development, increasing process.
Oct 2020 - Sep 2021
Department Manager - Project Management Department
Our department provided project management services to leader in communications and technology solutions. Our 100+ project managers helped our client to deliver telco and network services worldwide.I focused on our financial goals delivery, people development, increasing process efficiency and customer relationship, in line with our company vision and.
Jan 2020 - Oct 2020
Manager Atm Network & Cash Services
responsible for revenue and costs, operations, business strategy realization of MONETA ATM network. I lead team which covers processes connected to ATMs and cash management. Responsible for business relationships with ATM technology and cash processing suppliers.
Jun 2019 - Dec 2019
Team Leader, Cash & Atm
Moneta Money Bank
I lead team in which we are responsible for cash management at MONETA Money Bank branch and ATM network. I closely cooperate with our suppliers as outsourcing manager to ensure increasing quality of provided services, effective risk and OPEX management, including budget planning and price negotiation. I also focus on projects to enhance services at our.
Jul 2017 - May 2019
Team Leader, Cash&Cards Specialists Team - Ssc
I lead team of 13 specialists in areas like chargebacks, ATM service, cash distribution to branches and card accounting. I am responsible for our team performance, process simplification, fulfillment of SLA and cards associations rules especially Mastercard. I also cooperate with G4S a.s. as outsourcing manager.
Mar 2015 - Jul 2017
Team Leader, Retail Bank Backoffice - Shared Service Centre
I lead team of 14 employees on two processes retail bank back office and inheritance process. Our team is responsible for switching process, loans early termination, individual accounts setting etc.. I managed to raise team productivity by 20% and come up with ideas which save us 90 hours per month. These are now realized. I hope that my vision and.
Apr 2014 - Feb 2015
Senior Phone Banker - Deposits Service And Retention
I am responsible for improving retention call efficiency and sales result of our team. I take part in team leading, thinking up new retention strategy and leaning activities of LCM & Retention credit card and deposits teams. In 6 months our team have doubled sales results and increased our retention call efficieny by 6%.
May 2013 - Mar 2014
Senior Phone Banker - Insurance And Fraud Monitoring
I work in team, witch is specialized on selling credit cards insurance and preventing frauds on card transactions. My work is divided in two parts one third consist of active selling phone calls to GE Money Bank customers. The rest of my work is to motivate and lead phone bankers so we can reach our goals as team. To my responsibilities also belong team.
Jan 2012 - Apr 2013
May 2011 - Jan 2012
Team & coworkers
Colleagues at AXA Partners Central & Eastern Europe
Other employees you can reach at axa-assistance.cz. View company contacts for 300 employees →
ZP
Zoltán Polányi
Colleague at Axa Partners Central & Eastern EuropeBudapest, Budapest, Hungary, Hungary
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AS
Adam Surňák
Colleague at Axa Partners Central & Eastern EuropePrague, Prague, Czechia, Czech Republic
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ŁS
Łukasz Silnicki
Colleague at Axa Partners Central & Eastern EuropeWarsaw, Mazowieckie, Poland, Poland
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NA
Nathaly Acosta
Colleague at Axa Partners Central & Eastern EuropeMiami, Florida, United States, United States
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MB
Michał Bereda
Colleague at Axa Partners Central & Eastern EuropeWarsaw, Mazowieckie, Poland, Poland
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MM
Monika Marcinová
Colleague at Axa Partners Central & Eastern EuropePrague, Czechia, Czech Republic
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LC
Line Chouaib
Colleague at Axa Partners Central & Eastern EuropeCréteil, Île-de-France, France, France
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MP
Martina Pietrová
Colleague at Axa Partners Central & Eastern EuropeOstrava - Město, Moravia-Silesia, Czechia, Czech Republic
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SR
Silvia Roel
Colleague at Axa Partners Central & Eastern EuropeArgentina, Argentina
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MD
Michaela Durcová
Colleague at Axa Partners Central & Eastern EuropeOstrava, Moravia-Silesia, Czechia, Czech Republic
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Zoltán Polányi
Colleague at Axa Partners Central & Eastern EuropeBudapest, Budapest, Hungary, Hungary
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AS
Adam Surňák
Colleague at Axa Partners Central & Eastern EuropePrague, Prague, Czechia, Czech Republic
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ŁS
Łukasz Silnicki
Colleague at Axa Partners Central & Eastern EuropeWarsaw, Mazowieckie, Poland, Poland
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NA
Nathaly Acosta
Colleague at Axa Partners Central & Eastern EuropeMiami, Florida, United States, United States
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MB
Michał Bereda
Colleague at Axa Partners Central & Eastern EuropeWarsaw, Mazowieckie, Poland, Poland
View →
MM
Monika Marcinová
Colleague at Axa Partners Central & Eastern EuropePrague, Czechia, Czech Republic
View →
LC
Line Chouaib
Colleague at Axa Partners Central & Eastern EuropeCréteil, Île-de-France, France, France
View →
MP
Martina Pietrová
Colleague at Axa Partners Central & Eastern EuropeOstrava - Město, Moravia-Silesia, Czechia, Czech Republic
View →
SR
Silvia Roel
Colleague at Axa Partners Central & Eastern EuropeArgentina, Argentina
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MD
Michaela Durcová
Colleague at Axa Partners Central & Eastern EuropeOstrava, Moravia-Silesia, Czechia, Czech Republic
View →
2 education records
Jan Sokol education
Bachelor'S Degree, Business/Managerial Economics
Education record
High School
FAQ
Frequently asked questions about Jan Sokol
Quick answers generated from the profile data available on this page.
What company does Jan Sokol work for?
Jan Sokol works for AXA Partners Central & Eastern Europe.
What is Jan Sokol's role at AXA Partners Central & Eastern Europe?
Jan Sokol is listed as Senior Manager Operational Excellence at AXA Partners Central & Eastern Europe.
Where is Jan Sokol based?
Jan Sokol is based in Ostrava, Moravia-Silesia, Czech Republic while working with AXA Partners Central & Eastern Europe.
What companies has Jan Sokol worked for?
Jan Sokol has worked for Axa Partners Central & Eastern Europe, Okin Process, Moneta Money Bank, and Ge Money Bank, Czech Republic.
Who are Jan Sokol's colleagues at AXA Partners Central & Eastern Europe?
Jan Sokol's colleagues at AXA Partners Central & Eastern Europe include Zoltán Polányi, Adam Surňák, Łukasz Silnicki, Nathaly Acosta, and Michał Bereda.
How can I contact Jan Sokol?
You can use AeroLeads to view verified contact signals for Jan Sokol at AXA Partners Central & Eastern Europe, including work email, phone, and LinkedIn data when available.
What schools did Jan Sokol attend?
Jan Sokol holds Bachelor'S Degree, Business/Managerial Economics from Technical University Of Ostrava.
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