Jan Steffe Email & Phone Number

Karlsruhe, Baden-Württemberg, Germany

Taking care of GoTo´s top customers in the UCC and ITSG space. Leading a team of highly talented Customer Success Managers.GLOBAL TEAM PLAYER with more than 15 years of proven success in international Customer Care, Customer Success and Key Account Management.Main focus and desire: - Helping my customers to achieve their business goals!- Helping the super stars in my team to grow personally, increase productivity and to live their best "worklife"!Customers: BMW, SAP,… Show more Taking care of GoTo´s top customers in the UCC and ITSG space. Leading a team of highly talented Customer Success Managers.GLOBAL TEAM PLAYER with more than 15 years of proven success in international Customer Care, Customer Success and Key Account Management.Main focus and desire: - Helping my customers to achieve their business goals!- Helping the super stars in my team to grow personally, increase productivity and to live their best "worklife"!Customers: BMW, SAP, Daimler, Siemens, Allianz, UniCredit, Atruvia, Swisscom. Show less

Karlsruhe Area, Germany

Focus on continuously helping key accounts to realize their business value from LogMeIn investment.Mapping their short-term and long-term goals to our technology. Aligning with business and IT C-level to accelerate the customer´s success.Customers e.g.: Allianz, Daimler, BMW, Swisscom, Fiducia GAD.-International projects e.g. Collaboration between Customer Success and Renewal Team.

Karlsruhe Area, Germany

Focus on continuously helping key accounts to realize their business value from LogMeIn investment.Mapping their short-term and long-term goals to our technology. Aligning with business and IT C-level to accelerate the customer´s success.Customers e.g.: Allianz, Daimler, BMW, Swisscom, Fiducia GAD.-International projects e.g. improve retention forecast accuracy and consistency across major accounts worldwide.

Karlsruhe Area, Germany

Focus on continuously helping key accounts to realize their business value from Citrix investment.Mapping their short-term and long-term goals to our technology. Aligning with business and IT C-level to accelerate the customer´s success.Customers e.g.: Allianz, Eli Lilly, BMW, Swisscom, Fiducia GAD.-International projects e.g. improve retention forecast accuracy and consistency across major accounts worldwide.

Customer relationship management and consulting. Technical service and commercial transactions (retention + sales negotiations). In German, English and Spanish. Customers in EMEA: BMW, Volkswagen, DTAG, TNT, ITV, Eurofins, Meta4, DHL España, etc.Revenue responsibility: $ 3,5 million.-Proxy for Team Manager

Customer relationship management and consulting. Technical service and commercial transactions (retention + sales negotiations). In German, English and Spanish. Customers in EMEA: BMW, Volkswagen, DTAG, TNT, ITV, Eurofins, Meta4, DHL España, etc.Revenue responsibility: $ 3.5 million.

International customer care. Support of European subsidiaries and the respective sales reps. Technical configuration of software, offer creation, order approval and translations.

Ettlingen

Supporting German and English speaking customers for Lufthansa and Spanish speaking branch office managers of Schlecker.