• Management of operations; recruiting, organization and scheduling for call center new hires• Senior sales representative in debt settlement and rate reductions; servicing existing accounts, analyze debt and options; preparation of daily and weekly sales goals ($1M-$1.5M) • Administrative duties include finishing enrollment and processing of all clients, preparing training/marketing materials/contracts, heavy phones and providing excellent customer service. Responsible for all travel and arranging busy schedules and timetables.• Processing of payroll and floor scheduling*Outstanding customer service award January 2014, February 2015 & October 2016*Employee of the month April 2014, June 2015 & December 2016

Sales ManagerDesigner Handbags, Fashion Accessories, Petites, Denim, INC, Michael Kors, Exercise/Outerwear• Recruit and drive sales team to exceed department goals; coach associates on effective selling behaviors• Weekly review of associate scorecards to recognize, develop and communicate strategies• Review and utilize reports; implement action plans focusing on deficient areas to increase sales• Partner with merchandising team to plan and execute floor moves, merchandise placement and sales set-up• Establish high level of shortage awareness and effectiveness with associates; ensure that all policies and procedures are implemented• Recruit a qualified team of selling-focused Associates; build a bench for future advancements & promotions• Participant with team as volunteers in community projects*Top sales in designer handbags friends & family event November 23-December 3, 2012*Top sales in INC, Ralph Lauren designer divisions friends & family event April 25-30th, 2013

• Sales training of associates and stock room organization for processing shipment• Weekly scheduling, payroll, sales projections, operations and networking• Visual manager-floor set preparation• Sales award for outstanding regional store volume $1.75M (2010) & $2.5M (2011)• Main focus on management of high-volume stores

• Executive Administrative Assistant to top Vice-Presidents of Sales• Management of complex calendars, travel, organization of group events, preparation of marketing materials and monitoring internet contact site• Initial lead to final contract generating $1.5M and $2.5M in revenue for hotel• Recognized in 2006, 2007 & 2008 for outstanding accomplishment in Sales/Marketing• Nominated for Ritz Carlton 5 Star Recognition for exceptional employee performance and outstanding service in January 2007