Jana Hall Email & Phone Number

Russellville, Arkansas, United States

Waukesha, Wi

- Create and maintain databases to track business performance- Analyze data and summarize performance using summary statistical procedures- Develop and analyze business performance reports and provide notations of performance deviations and anomalies- Create and publish periodic and ad hoc reports- Devise ways to develop appropriate diagnostic and/or tracking data that will translate business requirements into usable decision support tools- Make recommendations based upon data analysis

Waukesha, Wisconsin

Contracted by Robert Half InternationalSubrogation groupAssist in various projects with data analysis, report development, etc.

Milwaukee, Wi

- Report and query writing utilizing InfoMaker and SQL Server Management Studio- SQL scripting including stored procedures and views, as well as job scheduling/management- Work with Enterprise Systems team to help improve processes within the university- Support ERP system (Jenzabar EX) for the business office (HR, Payroll, AP/AR, etc.)- Oversee or assist with various projects within the Enterprise Systems team- Create and manage documentation for use by the Enterprise Team and other departments within the university

Review information technology processes and general systems controls that support the numerous systems, platforms, applications and technologies in operation at over 60 Fiserv, Inc. business units. Review and assess the nature and adequacy of information technology security and controls to verify compliance with Fiserv standards, regulatory requirements and sound information technology management practices. Assist with other Corporate Audit projects and initiatives.

IT audit analyst with the audit services group.

-Provided desktop support to staff-Performed basic systems administration tasks from running backups to printer maintenance-Developed reports and maintain databases-Trained clients on software use; primarily Crystal Reports

-Headed up website committee to analyze website needs and select content-Worked with VP of Marketing to ensure the website met branding standards-Planned, designed, and helped implement the website with the development aid of a coworker-Designed curriculum for staff computer training courses-With the aid of the facilities department, designed a computer classroom to be ADA compliant-Trained staff in computer use – from touch typing to Microsoft Office-Gathered requirements for billing system-Selected outside consultant to develop a web-based solution to meet billing needs-Planned and aided with implementation through the final release of the system-Additional duties included helpdesk, tech support, user administration, and various other IS tasks

Master Of Business Administration, Business Administration

Activities and Societies: Class Representative (serve as liaison between MBA students and the University)

Bachelor Of Science, Management Information Systems

Activities and Societies: Computer Science Club, Showcase of Student ScholarshipCertificate in UNIX Systems Administration