Jana Hart Email and Phone Number

As the manager for the User Management team at Clever, I lead a collaborative team of engineers that tackle impactful and exciting challenges in the EdTech industry. My duties include: - Leading and building the team that develops and maintains the Identity Management platform within Clever- Developing the skills and impact of the engineers who report to me through support and coaching- Driving the execution of new features spanning fast and intuitive UIs, Go Microservices, and RESTful APIs to give districts control over how their data is synchronized with Clever.- Collaborating with product, design, marketing, and other teams to define our roadmap and execute to meet our goals- Working with the other engineering managers and leaders to define engineering best practices and supporting their organizational adoption- Running an agile development process to efficiently build world-class software- Working with Talent Acquisition to hire new engineer- Updating the team’s processes to ensure the most efficient working environment - Understanding and prioritizing the Clever engineering culture - see our blog post on Defining Clever's Engineering CultureAs the intern director for the Clever 2024 Engineering Internship program, I hired three interns, selected an intern manager from senior engineers, and successfully ran the program that ended with three accepted return offers.As a member of the Equity Leadership and Belonging Committee’s Equitable Interview Workstream, I oversaw the anti-bias overhaul of the engineering, marketing, and legal interviews. Each interview question and rubric was checked for bias and then approved for inclusion in our in-house database. As a member of the ELBC’s DEI Culture Workstream, I engaged with leadership to examine the company’s culture and identify trends and biases that affected employee satisfaction and retention.

These are the professional talks I've given:- Personal Operating Manuals REFACTR.TECH 2023- HowTo Create An ERG REFACTR.TECH 2022

As an engineering manager, I was responsible for the guidance of multiple team members spread through several national offices, both as manager and mentor. I held one-on-one meetings, conducted performance reviews, and kept the team connected with social events. I also assisted in the merger of two technology departments by rolling out plans for technical engagement and mentoring across teams.As an architect, I served on several projects overseeing the direction of multiple technical teams working throughout several connected platforms. I created both system level and code level architectures and pushed for company-wide adoption of architectural reviews. I also liaised with clients to set expectations, provide understanding of technical options, and convert requirements into technical specifications. From out of my mentorship efforts, I created an educational initiative where I taught computer science and platform topics to our developers. I also instigated a codified set of best practices and reusable code libraries. I created and lead the PRIDE @ RP employee resource group. I provided guidance on LGBTQIA+ issues to the Diversity, Equity & Inclusion executive committee. I helped rewrite the employee handbook ensuring a more inclusive and safe environment for LGBTQIA+ employees. I led a diverse leadership team that brought in recruiting and charity organization partners, as well as national speakers.Below are some notable projects I worked on: Staples Connect, ZenKey, and My Dose Coach 2.

At Stanley Black & Decker, I primarily worked on several of their connected tools and devices. These were either Bluetooth (BLE) or Wi-Fi based iOS applications delivered directly to the public on the App Store. I was responsible for their architecture, creation, development, refactoring, deployment and support. As the iOS Lead, I was also called upon to help out other projects as needed, and provide support and mentoring for junior developers. For a time, my role shifted to that of an Innovation Engineer where I created several prototypes not necessarily related to my primary iOS duties. These were a Bluetooth-WiFi bridge (implemented in Python on a Raspberry Pi), a drone telemetry viewer (iOS), a location-based asset tracker (iOS), an augmented-reality security camera placement guide (Microsoft HoloLens), and a smart torque wrench tutorial (Microsoft HoloLens).In July 2018, I created an internal Mobile Developers Guild to facilitate communication between mobile developers across our teams. The goals were to help mentor junior engineers, provide a platform to learn to code across platforms, setup best practices across teams, and generate shared libraries and frameworks based upon common requirements.As of August 2018, I became the Atlanta Chapter Lead of the Pride & Allies employee resource group. I organized the company’s participation in the 2018 Atlanta Pride Parade, as well as other local events for employees.

Created a universal iOS app called “Total Dice”, which is a dice roll generator.• Utilized Core Data for storage and created a database migration from version 1.0 to 2.0.• Created multi-level tables within a Storyboard, based upon the Split View Controller app model.• Implemented basic user CRUD functionality via UIKit fundamentals.• For the iPhone version, created a PageView-based tutorial.• Utilized iTunesConnect to list Total Dice in the App Store.• Updated Total Dice from iOS 6 to iOS 7.Created an iPhone app called “LW Tesla Meter”, which displays magnetic field strength around the phone.• Utilized system libraries to gather information from the device’s magnometer.• Created a Quartz 2D graph to track magnetic readings in three directions.• Used a standard formula to determine overall magnetic field strength.• Created a user option for either a light or dark screen view.• Utilized iTunesConnect to list LW Tesla Meter in the App Store.

Architected and created Futura Systems’ map-based application for utility company field personnel. This application was written in Objective-C for all iPad devices supporting at least version 8. • Created a ESRI ArcGIS-backed, tiled mapview displaying downloaded geodatabase features.• Created JSON data parsers and class implementations.• Created web-based encrypted user registration and per-feature licensing. • Created a location-based search that returned data about all map features near a map touch.• Created a database search that displayed all matching map features on the mapview.• Created web service client calls to fetch maps and register/unregister the application.• Used FMDB to read the geodatabase as a sqlite file to access non-GIS table data including client table relationships and client form data lookup tables.• Created a JSON-fed CoreData store of outage management data.• Created a support & debug console to aid in troubleshooting connectivity issues.• Created an in-memory tree stucture of electrical grid components for fast network tracing.• Several CocoaPods were utilized in this application: ArcGIS-Runtime-SDK-iOS, CocoaLumberjack, FMDB, RNCryptor and SSKeychain.

Developed and maintained Ingenious Med’s iOS application for hospital charge capture and care team communication. This universal application was written in Objective-C for all iOS devices supporting at least version 6.• Added new feature functionality, including UI additions, Core Data changes and XML-based web-service data.• Designed and implemented a templated, embedded table layout for an iPad split-view detail window.• Updated existing Core Data entities to improve access time and read requests.• Streamlined background web communication threads.• Updated UI layouts from springs-and-struts to contraints.

I am leading a team of web developers to support the business-to-business integration of RentPath services.

Developed and maintained a Javascript-based HTML 5 web client with a ColdFusion and MySQL back-end.

Created an Android application that leveraged the TerraGo GeoPDF format on a mobile platform. This application and its libraries were written in C# utilizing Xamarin’s Mono for Android platform.

Developed and maintained a C++-based, multi-platform (Windows, Linux, OS X) online backup client and server. Developed and maintained an iOS (iPhone/iPad) application for accessing online drives and backups.

Developed a PDA-based cargo tagging and tracking system for Windows Mobile 5/6. Created a GPS data parser in C#. Created a General Purpose Input Output (GPIO) processor and event handler in C++. Created methods for generating and parsing TagSense Radio Frequency ID (RFID) tag messages in C++.

Developed and maintained an enterprise-based call center recording platform for Windows Server 2003.Created an ANSI-C library to securely delete a file from disk without the possibility of forensic recovery.Rewrote an update utility to migrate XML configuration files between versions in C++ using the Xerces library.Updated and optimized a file-based garbage collection application implementing time-to-live algorithms in C++.Created a Microsoft DirectShow video filter for screen playback with Windows Media Player in C++.Updated Microsoft DirectShow audio filters for voice playback with Windows Media Player in C++.Ported Windows-based C++ recording servers to Linux.Updated Socket libraries for screen capture application in C++.

Owned and operated a retail boutique specializing in comic books, card games and roleplaying games, where I managed employees, orders, inventory and cash flow.Created and maintained a customer subscription list application written in Visual Basic for Windows XP.Stored data in Microsoft Access tables accessed with ODBC.Generated Rich Text reports for customers and employees.

Created a speech-based media server in C++ for Linux that supported multiple media engines of different resource types,such as speech synthesizer and speech-to-text.Created a Media Resource Control Protocol (MRCP) message parser and generator.Created a proprietary API for communicating with media engines.Interfaced to the GNU oSIP libraries for parsing SIP and SDP messages.Created a Socket library for TCP connections with clients and engines.Developed a resource management scheme for engine resources.Developed a client state machine to keep track of the client/engine interaction.

Modified a C-based server that converted inbound SMTP mail messages to outbound SMS text messages.Converted company’s public web site to use Cascading Style Sheets with XHTML version 2.0 compliance and updated thesite’s Javascript in the process.Created a C#-based web service for an internal company validation site and generated necessary SQL statements for anOracle database interface.Converted a proprietary GUI database application into C#.Net maintaining the same look and feel for the end-user.

Updated and maintained client’s Amdocs Ensemble-based order management system.Created system modules in C++ with new database handlers written for the Oracle Call Interface (OCI).Gathered and implemented business logic rules for client’s system.Implemented an XML-based data flow in C++ between ordering and provisioning systems.Created a website to monitor work orders using ColdFusion for SQL access and Perl-based CGI scripts.

Optimized and maintained Descartes’ C++-based geocoding software library and map database.Converted native NavTeq map data into Descartes’ proprietary map database format.Created methods to interpret various formats for addresses throughout the world.Optimized methods for generating point-to-point paths.

Created a real-time, high volume, low-latency Voice-Over-IP based telephony, screen capture and voice recording server inC for Linux.Integrated with the RedBox VoIP Switch, Genesys T-Server and Cisco ICCM (Geotel).Created a screen capture module to record and playback agent desktops.Created an C-based API for client and third-party call control.Created a C-based Socket library for TCP/IP communications between clients and servers.

Designed and developed a real-time, high-volume, low-latency telephony server in C for Windows XP and Windows 2000that provided CTI information to a voice recorder, an interactive customer survey and a telephony data trigger manager.Integrated with Genesys T-Server, Cisco ICCM, TSAPI, CallPath, Aspect Portal, Davox Unison Dialer and eShare Dialer.Designed failover logic to switch to a backup server in the event of connection, switch, or CTI failure.Created fault-tolerant state maintenance to ensure complete recovery should the server fail or be restarted.Created Cradle-to-Grave call-tracking methods to follow an incoming call throughout its life within the call centerregardless of how many times it was transferred.Created methods for trunk-side call monitoring.Developed an XML-based client registration library in C++ to remove the overhead of direct client handling.Developed a real-time data monitor in C for Windows XP that triggered recording events based upon customer designedbusiness rules.Developed a patented screen capture and playback method for Windows-based computers. The screen capture module waswritten for Windows workstations in C and optimized with inline Assembly.Captured images as quickly as once every fifty milliseconds simulating a complete desktop session during playback.Designed methods of high-speed bitmap comparison for detecting changes utilizing a minimum box matching method.Designed a proprietary image storage method that reduced captured screen file sizes.Converted screen capture system to work with X-Windows on a Linux server.

Created an extremely fast, open-ended and comprehensive database search engine in C for Linux.Designed a repetitive, hierarchical communication paradigm relying on TCP and UDP sockets.Distributed a database and search engine across a Linux Beowulf cluster.Created a three-tiered bibliographic index that pointed into a tab-delimited, tagged, ASCII database.Created a customized merge-sort algorithm to analyze and grade incoming hits from a database query.Created a macro language with its accompanying script processor.Created a Zero-Copy network driver for Linux that manipulated page tables by swapping ownership of a kernel buffer tothe active process.

Developed a real-time, high-volume, low-latency telephony server in C for OS/2 that monitored and passed customer andclient data between Switches, VRUs (Voice Response Units), client databases and agents on the floor.Created interfaces to NorTel Meridian 1, AT&T G3, Syntellect and Intervoice.Developed fault tolerant servers that monitored processes and failed over to a backup machine upon error detection.Developed fault tolerant logic that detected when a subprocess ended, clear shared memory and restarted thesubprocess.

Worked on a real-time, high-volume, low-latency telephony server written in C for OS/2.Created a custom script language in C that allowed administrators to run external programs or database queries basedupon the change in call state of the agent.Created a system status monitor in C that read an updatable sequential database and displayed recent system changesand statistical information.