Jana Hodgins Email & Phone Number

- Designed and drove the product strategy for Partnership Ecosystem Marketplace - Developed a customer & business-focused roadmap, built alignment, and influenced cross-functional stakeholders across product and other partnering teams (business development, data and insights, sales operations, etc.) - Strategized and establish the dynamics and user experience of the product ecosystem - Researched marketplace products, partnership management, revenue sharing models, monetization, and game development lifecycle to further satisfy and delight Xsolla publisher account users - Authored product artifacts such as the competitive analysis, problem space, customer journey map, testing plan, product market fit, product requirements documentation - Performed user interviews with MVP partnership ecosystem to identify the importance of selected problems to be solved, and functionality essential to indie and mid-size game publishers- Mapped out and automated inbound opportunity processes for all potential partnerships - Standardized Jira, Confluence and Atlas processes and documentation- Established and tracked monthly KPIs for the Strategic Partnerships team and Ecosystem product- Identified opportunities for repeatable referral programs with references and revenue sharing

- Increased user engagement, removed silos, and reduced cost for external tools with migration to updated vital information portal. Implemented framework to illustrate all architectural options and decision points for feature functionality against competing priorities. Met all timeline restraints and within six months, the company saved $500K on infrastructure costs. - Saved $70,000/year in operational costs. Proactively identified legacy infrastructure and provided detailed work plan to collaborate with stakeholders, mitigate, and take action.- Set strategic direction and requirements for Cloud Foundations program with $12MM budget by performing extensive discovery with customers and partners in AWS Well Architected Review.- Stepped up to show how remote work not only met performance expectations but actually exceeded them and in turn, reduced office overhead costs for the department with no impact on results.Led the CICD program from inception to delivery. Conducted customer interviews and surveys to determine product viability and budget. Fostered relationships with partners and leadership with exceptional communication. Established technical requirements for 10+ teams across the company. Authored clear, achievable program goals and objectives with measurable success metrics. Created program roadmaps balancing different team needs, releases and competing deliverables. Evangelized the importance of the customer experience (/DX) in technical architecture and implementation.

Portland, Oregon

- Built trust across previously disagreeing teams. Directed daily C-suite leadership meetings to surface priorities, identify and mitigate risks, and adapt strategies to execute technical direction.- Increased sprint completion by 40% with continuous process improvement. Conducted creative workshops, and standardized documentation for feature requirements, Jira/Confluence, deliverables, and team communication handbooks for our digital tool stack. - Reduced rework by implementing a product feedback loop. Trained product and engineering teams on quality testing and the review process for the completion of user stories.- Unified team cohesion during transition to remote work in 2020. Started DEI ERG and directly managed coworkers for engagement, facilitated open dialogue and events.Onboarded clients with team kickoff and introductions. Authored and adapted SOW to fit client needs. Implemented data-driven UX and technical strategies on cross-functional engineering teams with Scrum methodology. Prioritized feature requirements and release candidates by the highest ROIs. Spearheaded inclusive best practices for safe-space retros, better user testing, and accessibility.

Portland, Oregon

- Increased site engagement, conversion, and user loyalty by presenting website traffic and customer behavior data to customers in transparent and comprehensible project plans. - Reduced website maintenance requirements by redesigning website architecture and content strategy using data visualization to share research results and increase transparency in design decisions. Negotiated project scope to prioritize client needs and balance capacity, and maintained project plans, timelines, and budgets. Designed and built websites on Wordpress, SquareSpace and Wix and adapted using HTML, CSS, and JavaScript. Built website architecture and content strategy. Designed visual elements and interface.

Portland, Oregon

- Increased project pipeline and business revenue by optimizing resource planning with new project management software and clear documentation for contract engineers & designers - Streamlined delivery by initiating and documenting end to end process for campaigns - Organized client summit, including securing venue, scheduling speakers, creating landing page, sending invitations, coordinating arrival times, and recommending local attractionsOrchestrated multiple projects with concurring timelines across 13 independent clients and led cross-functional, international engineering teams with clear feature priorities. Translated product strategy into detailed engineering requirements, tested prototypes, and delivered to customers. Strategized projects including brand positioning, visual identity, and business mission, vision, and values for CEOs, Founders, Presidents, Vice Presidents, etc.

Portland, Oregon

- Organized and marketed events as International Employee Resource Group president.Negotiated and monitored grant application data for all departments across the University. Accounted for finances in medical research projects. Provided customer service to internal and external clients.

Nicaragua, Central America

- Created engagement surveys and analyzed results to assess health and wellness needs in the community, and monitored reporting data and metrics to assess impact of health practices and education. - Awarded Salud Ahora grant through World Connect to build a garden in the Matagalpa casa materna. Learned proficient Spanish language and technical health skills and information. Educated and promoted healthy behavior change in an engaging way primarily to women and youth. Collaborated between government and non-profit organizations within local laws. Established and maintained lasting relationships.

Portland, Oregon

- Launched American office and retail location by supporting construction, spacial layout, and product design. Constructed and connected media pitches to potential representatives. Led regional sales personnel, sending out information and product samples. Engineered media kits for the International Trade Show. Represented brand with new and existing clients. Managed the company schedule.

Clackamas, Oregon

- Increased efficiency and productivity time by creating and implementing new shipping and receiving process. - Pioneered system software requirements for Geek Squad guaranteed computers for new purchases. Provided exceptional customer service and assisted with client's technological needs at Geek Squad coutner. Maintained ticket organization and records of technical repairs and services. Managed Geek Squad agents in their tasks to solve hardware and software problems.

Ba, Strategic Communications

Activities and Societies: Speech and Debate Captain, Women’s Rugby Club, DHE Fashion Show model, Speaker in MLK Prison Stories, Socratic.

Wilderness Emergency Medical Technician

Outdoor, intensive course to obtain Emergency Medical Technician and Wilderness First Responder certifications.