Jana Lim Email & Phone Number

Singapore

Singapore

Develop Key performance metrics and dashboards that help retail clinics focus on key performance drivers.Devise and implement retail operation structures and SOP to maximize productivity and mange operating costs.Work with various stakeholders to ensure alignment and achievement of company's objectives.Expanded clinic network from 3 to 12 outlet (at its peak).

Singapore, Singapore

Lead both the 'hunting' and 'farming' sales teams to achieve organization goals.Grow existing corporate customers as well as grow new customer base.Improve internal processes to ensure smooth pre and post sales activities.

Singapore

Business and Channel Management • Formulate strategies and policies to achieve quantum leap improvements in strategic partnerships for IPTV business. (mioTV)• Develop a sales process that covers management reports, incentives and measurements.• Lead and motivate the team to achieve sales targets through channel sales and direct sales (door to door & inhouse team).• Played a key role in working with cross-functional teams in Consumer Marketing, Consumer Sales and Business Group to deliver total telecommunication solutions with creative and competitive packaging that meet the needs of company.• Implement channel specific marketing/promotion plans at specific channels to promote SingTel services. Eg: NTUC, Peoples Association, SAFRA, SingPools.• Manage channel conflicts. Build and manage effective channel partnership and enhance the productivity of channel partners. • Experienced in collaborating with multiple teams both internally and externally

Singapore, Singapore

Account Management Team Lead• Manage a sales team to grow revenue and protect existing revenue stream to ensure maximum achievement of sales revenue targets. • Client focused with strong organizational and management skills.

Singapore

Retail Management• Develop, train and lead a team of store managers and staff to achieve organization goals in a fast pace service industry. • Manpower management and inventory forecast management to maximise profits. • Develop guidelines and processes to enhance customer experience and store operational efficiency.• Organized large scale roadshow and to create goodwill for the brand. • Collate competitive market information. • Acted as a change agent for SingTel’s strategic direction and roadmap of hello! Stores.• Retail planning and conceptualization of new hello! concept Stores.• Form a strong partnership with internal and external stakeholders and proactive in supporting the development and execution of retail strategies.

Singapore

Channel ManagementAccount Management

Diploma In Business Administration, Marketing

Bachelor Of Business Administration (Bba), Business Administration And Management, General