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Highly dedicated Senior Executive with a strong work ethic and extensive skills in the hospitality industry for a Fortune 500 company. More than 20 years of providing positive financial results and delivering service with clear communication and unquestionable integrity. Background includes heavy focus on customer service and staff management. QUALIFICATIONSStaff Management | Visionary Leadership | Financial Acumen | Associate Engagement | Guest Satisfaction | Ownership Relationships | Market Share | Sales Results
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Vice President Of OperationsAutocampUnited States
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General ManagerAutocamp Feb 2023 - PresentSan Francisco, California, Us
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Vice President Of OperationsColwen Hotels Apr 2022 - Dec 2022Portsmouth, Nh, Us -
Regional Director Of OperationsSonesta Hotels 2021 - Apr 2022Newton, Massachusetts, UsHired to improve results throughout the organization, keeping employees laser focused on results, and creating a culture of appreciation, for this rapidly growing organization.• Created processes to improve performance, including standard operating procedures and success measurements. • Enhanced the company’s culture of caring and assure it communicates and activates throughout all levels of the organization. -
East Region DirectorMarriott International 2007 - 2021Bethesda, Md, UsArea Director for 25 Marriott managed hotels in MA, MD, VA, NC, SC. Strategic leader responsible for driving operational success. Laser focused on improving associate engagement, guest satisfaction, owner relationships, sales generation, financial controls, and market share performance. • In 2019 attained the Highest Guest Satisfaction Service Scores for all 23 Managed by Marriott Select Brand Areas.• Scored 100% on the Associate Engagement Survey for Direct Reports for all years 2008-2019. • In 2019 drove increased Market Share with 74% of portfolio improving RevPar Index YOY.• Represented Marriott International in role of Board Member, Boston “Back on My Feet” Charity Organization. -
Director, Franchise Operations, Openings, Acquisitions And DivestituresMarriott International 2006 - 2007Bethesda, Md, UsBusiness leader responsible for enhancing processes to improve the success of new hotel openings.• Increased Owner Satisfaction Survey results from 91% to 94% for overall department and from 94% to 100% for portfolio of openings.• Created systems and procedures to simplify the new hotel opening processes, making our brands the preferred company for new franchisees.
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Hotel Manager - Ritz Carlton Boston CommonMarriott International 2004 - 2006Bethesda, Md, UsOperations leader of this luxury property responsible for all aspects of the guest experience, associate satisfaction, and financial results.• Improved operational efficiencies which drove a $1M YOY profit improvement while maintaining industry leading guest satisfaction results.• Created new amenities, services and food and offerings that enhanced guest experience, as reflected in guest satisfaction surveys.
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Boston Burlington Marriott -Resident ManagerMarriott International 2001 - 2004Bethesda, Md, Us
Jan Blum Skills
Jan Blum Education Details
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Arizona State UniversityGeneral -
Brandeis UniversityPolitics
Frequently Asked Questions about Jan Blum
What company does Jan Blum work for?
Jan Blum works for Autocamp
What is Jan Blum's role at the current company?
Jan Blum's current role is Vice President of Operations.
What is Jan Blum's email address?
Jan Blum's email address is jb****@****els.com
What is Jan Blum's direct phone number?
Jan Blum's direct phone number is (301)-380*****
What schools did Jan Blum attend?
Jan Blum attended Arizona State University, Brandeis University.
What skills is Jan Blum known for?
Jan Blum has skills like Hospitality Management, Hospitality, Customer Service, Microsoft Office, Microsoft Excel.
Who are Jan Blum's colleagues?
Jan Blum's colleagues are Emerald Wong, Jonah Dylan, Jeanne Crowley Mearns, Briana Patrico, Jenna Smith, Jenna Smith, Andrew Canan.
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