Josh Jackson Email & Phone Number

+ As Director of Communications, I plan and implement organization-wide strategic communications efforts, while managing a small team that includes staff, volunteers, and contract helpers. + Developed the OCF Member Journey to align resources and messaging for Nonmembers, Members, and Advocates and move members to a greater position of advocacy. This is part of a broader campaign to answer “Why OCF?” Recent efforts have led to:• A 17% increase in new member sign-ups through targeted communications with our local leaders. • A 105% increase in Hospitality Home Network sign-ups (one of our advocacy-level programs) through our biannual newsletter.• Increased email newsletter open rates to nearly 50% on average. + Implemented an audience focus group: I set up three podcast focus group sessions of about dozen people each, conducted them over Zoom, recorded each session, and allowed participants to follow up with a short survey for additional comment. Monthly download averages are up about 20%.+ Developed targeted email communications for our Regional Coordinators. These emails provide key advocates (local leaders and area coordinators) with strategic ministry content, creating more chances for word-of-mouth communications by educating and informing our advocates. This initiative partly comes from an indirect learning about word-of-mouth communication discovered during the podcast focus group. + Designed Global Town Hall registration form to capture attendee interests; conducted a feedback session with attendees after the event; and leveraged data to begin informing future content creation for our Content Targeting Team. This content will support organizational strategic priorities, meet the needs of our members (specifically Christian military officers), and align with targeted communications as part of the Member Journey.

Greater Denver Area

+ As Senior Designer, I supported and implemented organization efforts via visual communications, editing, writing, communications strategy, podcast production, rebranding campaign, social media management, and project management. I continue to do many of these activities as Director of Communications.

Black Creek, Ga

• Designed web banner ads, e-newsletters, floor graphics, posters, and other company collateral; maintained our social network pages; edited and wrote case studies. • Conceptualized designs for company mobile app; gathered and formatted content for the app; wrote HTML/CSS; helped test and troubleshoot the app.• Redesigned company enewsletter—open rates rose from 9-11% to 22-25%.• Designed Inkjet Media Guide—an eight-page brochure with two inserts.• Assisted in generating media coverage through press releases, case studies, and coordinating interviews with media.

Savannah, Georgia Area

• Lead designer for a 128-page special section commemorating 160 years of the Savannah Morning News. Responsible for designing the cover concept and section theme, and laying out the inside pages. Delegated some design tasks to coworkers and cut budgeted overtime estimate by roughly 50 percent.• Lead designer for a series of sports posters recognizing our selections for Savannah Morning News Players of the Year. Responsible for creating vibrant concepts for each of the athletes that appeared in our daily Sports section. Awarded first place for photo illustration by the Georgia Press Association.• Writer and designer for business networking story that appeared in Business in Savannah, a supplemental publication of the Savannah Morning News. Took initiative on this project, generating story idea and pitching it to editors. Wrote the story and designed the cover concept art and inside spread theme.• Primary duties include layout and design of news pages, copy editing stories and planning advance and special sections.• Secondary projects have included designing topical websites and various icons and small graphics for our primary website, savannahnow.com.

Bachelors, Journalism, With Emphasis On Editing, Editorial Design

Activities and Societies: The Crimson White, Dateline Alabama, Society of Newspaper Design

Graphic Design, Graphic Design, Brand/Identity

Activities and Societies: 2011 Student Ambassador