Jane Anyango

Jane Anyango Email and Phone Number

Operational Excellence | Continuous Improvement | Data Analytics @ Pesapal
nairobi, nairobi area, kenya
Jane Anyango's Location
Kenya, Kenya
Jane Anyango's Contact Details

Jane Anyango work email

Jane Anyango personal email

n/a
About Jane Anyango

A team lead with a flair for leveraging user IQ and data analytics for strategy. In addition to having an affinity for continuous improvement, I am well versed in service operations with 6 years of experience.

Jane Anyango's Current Company Details
Pesapal

Pesapal

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Operational Excellence | Continuous Improvement | Data Analytics
nairobi, nairobi area, kenya
Website:
pesapal.com
Employees:
111
Jane Anyango Work Experience Details
  • Pesapal
    Team Lead
    Pesapal Jul 2022 - Present
    • Handling walk in customers and incoming escalations via phone and email• Review and analysis of call and ticket interactions • Analysing and sharing customer feedback from various touchpoints• Creating, redefining and cascading operating procedures• Generating weekly, monthly and quarterly management reports• Investigating and providing breakdowns of issue handling• Taking up escalations from agents to ensure full resolution of complaints• Conducting orientations, interviews, trainings and performance assessments
    View
  • Pesapal
    Customer Support Executive
    Pesapal Oct 2020 - Jun 2022
    Nairobi, Kenya
    View

Jane Anyango Education Details

Frequently Asked Questions about Jane Anyango

What company does Jane Anyango work for?

Jane Anyango works for Pesapal

What is Jane Anyango's role at the current company?

Jane Anyango's current role is Operational Excellence | Continuous Improvement | Data Analytics.

What is Jane Anyango's email address?

Jane Anyango's email address is ja****@****pal.com

What schools did Jane Anyango attend?

Jane Anyango attended University Of Nairobi, University Of Nairobi.

Who are Jane Anyango's colleagues?

Jane Anyango's colleagues are Peter Kinyanjui, Adhiambo Omondi, Kabuthu Mwangi, Kiptoo Kosgei, Deborah Opondo, Cpa (T) Georgia Mgoyela, Wilfred Kipkech.

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