Jane Ash Email & Phone Number

Beverly, Ma

Beverly, Ma

Beverly, Ma

Managed full array of services for over 75 clients at any given time. Maintained constant communication and follow up with clients from initial intake to matter closing. Created and distributed documents and correspondence. Ensured the smooth operation and organization of 1200 square foot office. Acted as liaison with external contacts, including referral sources and vendors. Ensured accuracy of checking accounts and monitored accounts payable and receivable records.

Ran the firm's operations while preventing 'death by 1000 cuts' for the firm's Principals and design staff. Ensure all operations run smoothly. Oversee all IT and HR functions, as well as facility mananagment.

Managed all operations of the Beverly Golf & Tennis Club which included an 18-hole municipal golf course, 10 outdoor, clay tennis courts, 60-seat pub, 35-seat Italian restaurant and function facilities for up to 180 guests Hired and supervised 7 department managers including Director of Golf, Director of Tennis, Golf Course Superintendent, Function Manager; Created annual budget with focus on income enhancement and cost controlFacilitated the addition of a 35-seat Italian restaurant opened in October 2008Facilitated the promotion, marketing and advertising for all areasAttended networking events to promote the clubServed as a liaison between Bass River Golf Management and the City of BeverlyHandled all human resource responsibilities for staff of 50+Maintained all operating systems including member management software, voice mail, credit card processing, restaurant software and club websiteLiaison to vendors to facilitate repairs as neededSupervised a summer intern in summer of 2008 and fall of 2009Streamlined communication systems including phones, cable and internetPublished monthly newsletters

Responsible for all operations of a 10-court, indoor tennis facility Hiring, training and firing of 20+ employees including tennis staff, member service representatives, maintenance staff, nursery staff and office staff Created annual budget with focus on income enhancement and cost control Facilitated addition of a 2-court tennis building in August 2003Published 8 newsletters per yearImplemented the addition of state of the art membership management software and an on line booking systemMaintained all operating systems (voice mail, website, software and hardware)Liaison for all outside vendors (i.e. cleaning company, electricians, plumbers, HVAC, vending, phones, security company)Maintained inventory for pro shop and vending machinesPromoted and maintained memberships and good public relationsMaximized court usageClub security and safety implementation (CPR, liaison to insurance liability company, maintain visual inspection and snow removal logs, etc)

Managed all operations of a 500-member health club located in the former Sheraton Tara Hotel in Braintree, MA. Facilities included indoor and outdoor pools, fitness, racquetball courts and aerobics studio.

I worked as a liaison between the general manager and 8 department managers to ensure the smooth operation of a 2000-member, multi-recreational facility that included tennis, fitness, aerobics, basketball/volleyball court, indoor and outdoor pools, food service and a nursery. Hired/trained all front desk staff to provide exemplarily member service. Published a monthly newsletter to keep all members informed of the latest activities and events.

Bs, Recreation/Business Administration

High School