As a licensed REALTOR® , I work with buyers informing them and guiding them through the process of purchasing a home. I also work with sellers to list their homes for sale. From providing contractor recommendations, to working with my stager to highlight each home to its fullest potential, each home receives professional photography and a walk-thru video, as well as, a full color listing brochure.

Provided outstanding customer service to our Doris Vaughan Team buyers and sellers from initial contact through the closing process. Developed systems for our team listing and closing plans and supported our lead agent with client research, vendor contact and follow-up and performed all administrative duties. Handled all marketing activities including creating customized full color listing brochures for all of our team sellers. Performed lead generation activities and lead follow-up with buyers and sellers met while exclusively holding open our team Open Houses. Handled all contract-to-close activities and promoted our team internally and externally at all times.

Achieved company directed selling goals in a retail environment. I provided outstanding customer service while making a lasting impact on customers by listening to their wants and needs and then making product recommendations based on those wants and needs. I gained my customer's trust and worked as part of a team to help meet or exceed company sales forecasts. Accurately and promptly rang sales while handling cash and credit to complete those sales.

Answered and routed calls from a multi-line phone system while I greeted clients, realtors, and banking representatives for all in-house mortgage broker associates. Entered customer loan data into the system, ordered credit reports and appraisals and submitted mortgage loan applications to mortgage lenders. Worked to support the needs of the mortgage team.

Was key liaison for company sales manager and retail National Accounts. Provided sales information and customer service to National Accounts both at the store and management levels. Provided sales support to two sales managers to meet the needs of several retail National Accounts. Provided management with monthly reporting to ensure proper billing for the company. Handled all new retail store openings and ensured delivery of store packaging and supplies to meet ever-changing deadlines.

Placed all non-stock special packaging orders with outside vendors for sales team and followed through to delivery at company warehouse. Served as liaison for outside vendors and company sales department. Assisted Purchasing Manager with sales reporting and projects and provided support to purchasing agents as needed to assist the team.

Via phone and fax, placed all customer orders for store supplies promptly and accurately for six retail National Accounts. Was company liaison between customers and management. Provided customer service for order placing, tracking and delivery of packaging supply orders fro both customers and company sales and marketing team. Was key contact for retail customers for all supply needs and company information.

Accepted customer orders over the phone for paper and packaging supplies. Provided customer service for any supply-chain issues that arose. Was responsible for providing support to a set of four high-volume sales agents. Provided backup for main receptionist by routing company calls on a multi-line phone system.