Jane B. Email & Phone Number

Grant writing, consulting, project management, time & budget management. Specializing in law enforcement, fire, EMS and educations grants.

Managed fuel inventory levels of tanks and remote sites/stations. Collaborated with satellite offices along the West Coast to ensure on time delivery of scheduled loads. Incident reporting of injuries, incidents and near misses. Led multiple safety meetings a week and created an active and engaged safety culture for the work environment. Promote the Wellness Program for all work force employees (office and drivers). Supervised 50 plus drivers across multiple lines of business.

Woodinville, Wa

Managed drivers and coordinated with multiple departments including Sales, Public Sector, Contract Compliance and the fleet to provide excellent customer service. Responsible for leading the team of 15-35 employees in launches, debriefs, huddles, implementation (go-live and follow-up), Electronic Pre and Post Trips, and container inventory movement throughout the market area. Also provided reroute support, led the cart tagging program, oversaw new contract cart deployment, monitored route compliance analysis, and performed benchmark audits. Acted as a key contributor to improving operations projects and program go-lives.

Portland, Oregon Area

Primary responsibilities included directing radio calls, implementing new processes with site/ops, ensuring site route completion, and scheduling route maintenance. Worked closely with Customer Service, Operations, drivers and customers to route tickets efficiently and in a timely manner. Verified that potential, new sites maintained Standard Delivery Optimization certification. Troubleshot and resolved missed service issues. Conducted green page maintenance. Kept Customer Service informed about site status (weather, truck issues, down routes, inventory issues, etc.). Interviewed potential dispatchers and provided support to drivers (downed trucks, challenging customers, equipment removal, proper service levels, etc).

Phoenix, Arizona Area

Worked with dispatch and operations personnel across the country to provide excellent customer service. Responsibilities included starting and stopping service, processing billing, assisting with key accounts and potential leads, fielding general inquiries throughout the country.

Silverton, Or

Responsible for managing daily operations, including opening of the building, ordering and inventory control, developing and implementing budgets, and creating the staffing schedule. Also conducted interviews, hired new staff, and coordinated with other facility medical, fitness and guest services departments to ensure that Café operations were always in-line with the Health Center’s mission.