Jane Coyle Email & Phone Number

Boulder, Co

cannot say compliance

Managed portfolio encompassing International and Domestic customers involving all aspects of billing and collection, while serving as the subject matter expert for processes and procedures regarding software innovation.Ensured proper valuation of risk and established appropriate credit limits by analyzing customer financials.Achieved 100% collection rate with all receivables past 30 days collected. Initiated and identified change projects working on multiple teams for related process improvements.Maintained and supported global compliance for all business operations through innovation of processes and procedures.Monitored quarterly utility charges working with multiple internal divisions by providing billing requirements.Resolved all customer disputes involving invoice adjustments, credit memos, and invoice cancellations.Ensured business continuity by serving as a subject matter expert and resource in conversion of legacy Storage Technology software systems to SAP software.Developed software program for automating spare parts invoicing, including booking, printing, and mailing of invoices to customers providing process improvement and efficient procedures.Trained all personnel nationwide on new process and procedures for spare parts allowing for consistent work activities.Demonstrated ability to perform audit procedures on Letter of Credit for International Customers creating consistent guidelines for audits.Reconciled International tax withholding account through detailed monthly research.